How Do I Cancel My Hawaiian Airlines Flight and Get a Refund or Credit?

We are going to show you know how you can cancel your Hawaiian Airlines flight in a very straightforward manner. You will first want to direct your web browser to the Hawaiian Airlines website. The next thing you will want to do is to check out the links at the top of the Hawaiian Airlines home page. One of them will say "Manage Travel". Click that link now. After logging in, enter your Hawaiian Airlines itinerary confirmation number into the field that is right below the "Confirmation Number" heading. From here you will be able to cancel your flight by simply clicking the "Cancel This Flight" link. If you cancel your flight within 24 hours of purchase on the Hawaiian Airlines website, you will receive a full refund. This is actually better than a credit because you can simply use the money to book a new flight.

If you are a Hawaiian Airlines customer and you booked a flight that does not work for you any longer, you might want to know how to cancel your flight. You might also want to know how to get a credit or refund, correct? If so, we definitely understand. This article was written to assist people just like you!

We are going to show you know how you can cancel your Hawaiian Airlines flight in a very straightforward manner. This article will make canceling a Hawaiian Airlines flight both easy and simple. Please follow along and you will have no problem canceling your Hawaiian Airlines flight.

Are you ready to begin? Excellent. Let's start the cancellation process now:

1) You will first want to direct your web browser to the Hawaiian Airlines website. After you have arrived on the Hawaiian Airlines website, please examine all of your options on the home page carefully.

2) The next thing you will want to do is to check out the links at the top of the Hawaiian Airlines home page. One of them will say "Manage Travel". Click that link now.

3) You will be prompted to login to your Hawaiian Airlines account. Enter your Hawaiian Airlines username and password and then submit the form. After you have logged into your Hawaiian Airlines account, you will be directed to the "My Trips" section of your account.

4) Enter your Hawaiian Airlines itinerary confirmation number into the field that is right below the "Confirmation Number" heading. After doing that, click the "Submit" button.

5) Your Hawaiian Airlines trip information will now be displayed. From here you will be able to cancel your flight by simply clicking the "Cancel This Flight" link. You will have an opportunity to confirm your selection at this time. It should be noted that there may be additional fees assessed at this time. Those fees will be displayed before you confirm your cancellation.

6) If you cancel your flight within 24 hours of purchase on the Hawaiian Airlines website, you will receive a full refund. This is actually better than a credit because you can simply use the money to book a new flight.

7) You may also be able to call Hawaiian Airlines and cancel your flight on the phone with a customer care representative. However, this may incur an additional fee when compared to doing it yourself online. It should be noted that there may be additional ways that you can "negotiate" a refund or a credit on the phone with Hawaiian Airlines, although this cannot be guaranteed in any way and may not be likely. It depends on the circumstances.

8) If you still require help with this request, kindly click this link to be taken directly to our dedicated Hawaiian Airlines support page. We will put you directly in touch with a human who can help you now.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Cancel My Hawaiian Airlines Flight and Get a Refund or Credit?

Why does GetHuman Write How-to Guides for Hawaiian Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Hawaiian Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Hawaiian Airlines Flight and Get a Refund or Credit? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Hawaiian Airlines

Asked 5 years ago
Updated 4 years ago
Viewed 42,384 times
Hawaiian Airlines
How to cancel a Hawaiian Airlines flight
How to get a refund for a Hawaiian Airlines flight
How to get a credit for a Hawaiian Airlines flight
Cancel flight
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!