The question we are asked most often is about how to talk to Match.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
How to change the address of my Match because I've moved
To change your address on Match.com, go to your account settings. There, you can update your personal information, including your address. Make sure to save the changes once you're done.
Asked Jul 21, 2024 10:06 PM
How do I change my subscription to match guaranteed?
To change your subscription to Match Guarantee, log into your account, go to the "Settings" or "Manage Subscriptions" section, and follow the prompts to change your subscription plan.
Asked Jul 16, 2024 3:22 PM
How do I get my Match subscriptions to work? It just keeps spinning
Try clearing your browser's cache and cookies, and then restart your browser. If the issue persists, ensure you have the latest version of the app or browser. You might also want to check your internet connection.
Asked Jul 11, 2024 8:36 AM
I cant log in on my computer as it wont accept my password or email
If you are unable to log in due to issues with your password or email, please try resetting your password using the "Forgot Password" link on the login page. Ensure you are entering the correct email address associated with your Match.com account. If problems persist, make sure your internet connection is stable and try using a different browser.
Asked Jun 30, 2024 3:35 PM
I am not receiving notifications of LIKES or MESSAGES. email is hmjm502aol.com
Please check your email's spam or junk folder to ensure Match.com notifications aren't being misfiled. Verify that your email address is correctly entered in your Match.com account settings and that notification settings are enabled. If issues persist, you may need to adjust email filters or settings within your email provider to allow messages from Match.com.
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