Match.com Customer FAQ

If you don’t have your account information or password, you'll need to recover your account first. Visit the Match.com login page to find options for recovering your username or resetting your password. Once you access your account, you can then proceed to cancel it. If you're unable to recover your information, there is a link to the most up-to-date contact information right here on this page for further assistance.

The icons used on Match.com profiles generally represent different actions or sentiments. A star typically indicates that a profile is saved or marked as a favorite. A heart often signifies that you like someone or are interested in them. An "X" usually means that you are not interested in that particular profile. These icons help users easily express their preferences when browsing other members.

Match.com requests your phone number to enhance account security and improve communication. It may be used for verification purposes, to help you recover your account if you forget your password, or to send important notifications about your account. Your privacy is important, and they ensure your information is handled securely.

If you were charged for a Match.com subscription or service that you did not authorize, please review your account details and payment history. Ensure that you check for any subscriptions that may have been activated accidentally. For specific assistance regarding unauthorized transactions, we recommend reviewing the link to the most up-to-date contact information provided on this page.

To change the phone number on your Match.com account, log in and go to your account settings. From there, look for the option to update your personal information or contact details. You should be able to enter your new phone number and save the changes.