In a nutshell: Match.com is an online platform for singles to mingle and find partners. To cancel a subscription and request a refund, log into your account, go to settings, manage your account, and then manage your
Match.com offers an online platform to mingle with singles in your area. The platform has operated for many years and successfully created various couples. Users pay for premium features. If you’ve made a subscription on Match.com but would like your money back, here’s what to do.
You must access your account to manage your subscription. Type Match.com on your browser to open the Match website. Once on the homepage, you can log into your account.
Click the “Sign In” button at the top-right of the Match.com website.
On the account sign-in page, enter your email and password. There are two designated sections: one for your email and the other for the password. Click “Sign In.”
Once you log in, the platform opens your account dashboard. Open settings by clicking the gear icon.
The account settings page controls your profile’s visibility, email notifications, and the account in general. Click the first option in the settings, “Manage Account.”
The account management section allows you to edit aspects of your account. You can edit your age, manage your payment methods, or delete your account. Click “Manage Subscription to Proceed.”
Subscription management is a sensitive feature in the account. It contains private information that needs protection from unauthorized personnel. Consequently, the account asks for your password during the process. Enter the password and complete the reCAPTCHA verification. Click “Continue” once everything is complete.
After you provide your password, the platform avails your subscriptions. Select the feature you want to unsubscribe from and click “Cancel Subscription.”
The platform asks for a rating to estimate your satisfaction levels with their services. Rate it according to your preference and read the benefits you lose by unsubscribing. Click “Continue Cancellation.”
In the final step, select a reason for canceling your subscription. While people have various reasons for unsubscribing, the platform narrows them down to a few. Select your reason and click “Continue Cancellation.”
Contact customer support for assistance if you don’t receive a refund after unsubscribing. Click the “Help/FAQs” option at the bottom of the Match.com homepage.
Match.com offers a user-friendly platform for chatting and finding a partner. You can cancel your subscription if you need a refund. Contact customer support for further assistance.
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