How Do I Return an Order to Freepeople?

Women's fashion has come a long way, and it is a significant player in the fashion industry. The value of women's wear is estimated at over 600 billion dollars, and it's no wonder women's fashion employs more people than any leading industry globally. Females are more inclined to fashion than men, maybe because women are more conscious about what they wear or are always excited about new trends.

There are lots of fashion brands available in the market today, and Free People are among them. It's a women's clothing brand that features activewear, swimwear, outwear, vintage collections, shoes, accessories, and beauty products. Whether you want a party or a black dress, mini or maxi, the company can sort you out. All you need to do is make that purchase.

So what if you change your mind after buying that thousand dollar dress or accessory? What next? The answer is merely following Free People's return policy and getting a refund. Read on to find out how.

The process

With Free People's online platform, you can quickly process your return for products. To begin the procedure:

1. Go to the official web page of Free People
2. On the top right side of the homepage, you'll see the Sign in / Sign up option. Click on it
3. Enter your user name and password in the necessary spaces, (These are the details you used when making your first purchase with the brand) then hit the Submit button
4. Click on Order Status, enter your 10-digit order number and billing zip code, and then click continue
5. Select the items you wish to return. Note that if the item is a gift you received, you should check the Gift box to get an eGift card as the refund
6. Print the return label, pack the return items, and drop them off in a USPS facility of your choice or with a postal carrier. The system will send an email with the return tracking number
7. The company agents will send a return notification email after processing is complete, and they may disburse the refund money within one to three working days
8. If you bought your products in department stores or independent boutiques, ensure that you return them at the exact location. However, you ought to contact the individual store to get a hold of their return policy.

Worth noting is that even though some items qualify for the return policy, you may negate the service if you've washed clothes or opened beauty products. For the vintage collection, you won't have a chance to return items since Free People don't accept returns for such items. The return policy may be a hard nut to crack, but you can always contact the customer care team to find out more about the subject. Here's how to get hold of customer care representatives.

Phone call

A phone conversation with Free People's customer care agents is an ideal way of reaching out to the company for your service issues. You can then air out your problem, and the staff will help you out. Alternatively, you can describe your issue in detail to GetHuman, and the team will connect you with the right agent.