Are there any items that cannot be returned?
Yes, there are certain items that cannot be returned to Freepeople. These include final sale items, beauty products, bodysuits, swimwear, earrings, and gift cards. Final sale items are marked as such and cannot be exchanged or refunded. Beauty products cannot be returned for hygiene reasons. Bodysuits and swimwear must have the hygiene stickers intact and all tags attached to be eligible for a return. Earrings cannot be returned due to health and safety concerns. Lastly, gift cards cannot be returned or refunded. It is important to note that these policies are in place to ensure customer satisfaction and comply with hygiene and safety standards. For more information, please refer to Freepeople's return policy.
Answered Nov 2, 2023
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