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How long does it take to process a return?

Asked 2 years ago
Free People typically processes returns within a timeframe of five to seven business days after the returned item is received at their facility. However, the actual time may vary depending on the shipping method used to send the return and the specific circumstances surrounding the return. Once the return is processed, customers should receive a confirmation email noting that their return has been completed, and any applicable refunds will be issued to the original payment method used for the purchase. It is also important to keep in mind that any bank or credit card institutions may take additional time to post the refund to the customer's account. For the most accurate and updated information regarding returns, it is advisable to check the current web page or the returns section on the Free People website.
Answered Jul 30th 2025

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