Can I return an item without the original packaging?
Yes, Freepeople allows returns without the original packaging, but there are some guidelines to follow. If you wish to return an item without the original packaging, ensure the product is unworn, in its original condition, and has all its tags attached. Additionally, make sure to include any accessories or free gifts that came with the item. Returning an item without its original packaging may result in a restocking fee or store credit rather than a full refund. Keep in mind that Freepeople reserves the right to deny returns if the product is not in acceptable condition. To initiate a return, follow the instructions outlined on the Freepeople website or contact their customer service team for further assistance.
Answered Nov 2, 2023
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