What is the process for exchanging an item?
Asked 6 months ago
To exchange an item with Free People, simply initiate the return process through their website or customer service team. Ensure the item meets the requirements for exchange, including being in its original condition with tags attached. You can select the replacement item during the return process, and Free People will provide instructions for shipping the original item back. Once received, the new item will be shipped to you in a timely manner. Remember to keep track of any return shipping information for reference.
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