Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Customer Service
GetHuman features available:
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  • Current hold time
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  • Pro tips & talking points
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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

Not only was my packages lost, ** days later it’s found and delivered but is damaged, t...
I am disabled and in the past UPS has always brought my package to my apt door ***. Rec...
Package not yet delivered
It's hasn't picked up my Amazon return.
I'm trying to file a claim online for a missing package I've called The UPS store I've...
I received a package that did not have the correct contents in the box. Basically I got...
sent a return label by Ring.com and need to schedule free pick up per them
I accidentally dropped off my package at USPS when it was for UPS. I need to have it tr...
Where is my package *z*y*****w******** *Label created on *** has not been delivered for **
I am being contacted via text with a picture of a parcel that has been damaged and they...
I want to clear my own package to avoid paying the broker fee, the tracking number is...
Need to speak to someone about my current application status
Received parcel delay package damage and want address again credit card info and...
Looking for a package that shows was delivered yesterday at *:**pm and left at the dock...
lost package sent UPS international, trying to track it down to be returned
More customer issues

Help me with my issue

UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
800-742-5877
Customer Service
3 mins825
https://ups6.custhelp.com/app/other/
Customer Service
3 mins807
877-289-6418
Online Shipping and Tracking
20 mins1038
800-811-1648
Billing
2 mins1078
800-457-4022
Tracking
10 mins1565
facebook.com/ups
Customer Service
10 mins2304
custsvccaen@ups.com
Customer Service
< 54.5 hrs749
Online Help
Customer Service
< 10 hrs1463
@ThomasAtUPS
Customer Service
2 mins1541
Online Help
Customer Service
< 2 hrs796
800-477-7080
Accounts Receivable
2 mins2396
800-782-7892
International Customer Service
14 mins1512

Does GetHuman work with UPS?

GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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