Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Customer Service
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Pro tips & talking points
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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

On July *th I printed out * shipping labels, then changed my... · 3d ago
Got an email saying y’all delivered my package on Wednesday w... · 3d ago
*ZA*W************* need Tracking update on this overnight shipment · 3d ago
My package was guaranteed to be delivered on Thursday, July... · 3d ago
Issue with order *ZWX************** · 3d ago
More customer issuesHelp me with my issue

UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.
Phone number / contact
Wait
Votes
800-742-5877
Customer Service
3 mins
825
https://ups6.custhelp.com/app/other/
Customer Service
3 mins
769
877-289-6418
Online Shipping and Tracking
20 mins
1000
800-811-1648
Billing
2 mins
1040
800-457-4022
Tracking
10 mins
1527
facebook.com/ups
Customer Service
10 mins
2266
custsvccaen@ups.com
Customer Service
< 54.5 hrs
1093
Online Help
Customer Service
< 10 hrs
1807
@ThomasAtUPS
Customer Service
2 mins
1885
Online Help
Customer Service
< 2 hrs
758
800-477-7080
Accounts Receivable
2 mins
2740
800-782-7892
International Customer Service
16 mins
1168

Contacting UPS at a Glance

Contacting Other Companies

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