Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

I see that you guys changed my address somthing about an apartment number my address is...
Package not delivered.Change in address was updated yesterday
Received the center cap, but it is the wrong one. Want to just return, cancel the orde...
I want to send a large picture. I have packed it into a carton that originally held a...
My package say it was delivered but I can't find it
I have an issue with porch pirates and I have told the driver to deliver around back bu...
Haven't received update on package since July **th, ****.
There was a noticed attached to my front door that UPS attempted to deliver. There is a...
Paid for overnight shipping, package is delayed. Why, and will I get a refund?
My Package has been sitting at your Middleburgh Hts. location for three days with no de...
Pkg should have been delivered today but is scheduled tomorrow. Unacceptable
We dropped off a package at our local UPS store with a prepaid UPS return label several...
Package delayed to ups pickup point
My box was delivered at a dock and signed for by Fuentes! The box was to go to a resid...
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Customer Service
3 mins825
Customer Service
3 mins738
Online Shipping and Tracking
20 mins969
2 mins1009
10 mins1496
Customer Service
10 mins2235
Customer Service
< 54.5 hrs1062
Online Help
Customer Service
< 10 hrs1776
Customer Service
2 mins1854
Online Help
Customer Service
< 2 hrs727
Accounts Receivable
2 mins2709
International Customer Service
14 mins1199

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Contacting UPS at a Glance

Contacting Other Companies

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