Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 15 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.
| Phone number / contact | Wait | Votes |
|---|---|---|
800-742-5877 Customer Service | 3 mins | 825 |
Live Chat at ups.com Customer Service | 3 mins | 807 |
877-289-6418 Technical Support | 20 mins | 1038 |
800-811-1648 Billing | 2 mins | 1078 |
800-457-4022 Tracking | 10 mins | 1565 |
facebook.com/ups Customer Service | 10 mins | 2304 |
custsvccaen@ups.com Canada Customer Service | < 54.5 hrs | 749 |
Online Help at ups.com Customer Service | < 10 hrs | 1463 |
@UPSHelp Customer Service | 2 mins | 1541 |
Online Help at ups.com Customer Service | < 2 hrs | 796 |
800-782-7892 International Customer Service | 15 mins | 1512 |
Online Help at ups.com Claims Support | < 20 hrs | 1994 |
Online Help at ups.com Technical Support | < 14 hrs | 2200 |
Online Help at ups.com Shipping Support | < 11 hrs | 2201 |
Online Help at ups.com Billing & Payment Support | < 19 hrs | 2130 |
GetHuman does not work with UPS's customer support operations, directly or in any other way. GetHuman has no partnership or relation to UPS at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check UPS's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!
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