Contact UPS

The best of the 12 ways to get in touch with UPS by GetHuman

UPS Phone Number
800-742-5877 · Customer Service
GetHuman features available:
  • Best alternatives to phone
  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real UPS rep
  • Pro tips & talking points
Or just take advantage of GetHuman's tools for getting attention on your issue faster:

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UPS Live Chat
UPS customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.

Recent reasons customers contacted UPS:

the ups driver is dropping my packages off up the street in the weeds
not getting my package dilivered to my door. they drop it off in the weeds up the road
I got a peach colored slip or paper from the UPS that says “please **** return mosdeliv...
Need update and confirmation on a tracking number.
Looking to speak with a safety professional
Looking for a safety professional
Need to change the delivery address for a package, tracking number is *Z***V...
I need to change a delivery time
cannot track package destination
I'm having trouble tracking my package
I have an international package that hasn't been delievered to me for weeks,and the sys...
I missed a delivery. I didn't know was coming ups on Saturday. Will it be redelivered...
We checked the USPS Package tracking number as we did not receive our package. After c...
Tracking **Z****************. This has been held up in Hodgkins Il since ****. I need...
No problems to report, just an inquiry about job opportunities!
More customer issues

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UPS contact information - compared

Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.

Phone number / contactWaitVotes
Customer Service
3 mins825
Customer Service
3 mins770
Online Shipping and Tracking
20 mins1001
2 mins1041
10 mins1528
Customer Service
10 mins2267
Customer Service
< 54.5 hrs1094
Online Help
Customer Service
< 10 hrs1808
Customer Service
2 mins1886
Online Help
Customer Service
< 2 hrs759
Accounts Receivable
2 mins2741
International Customer Service
15 mins1167

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Contacting UPS at a Glance

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