Above are our top recommendations for how to contact UPS, including their top phone number and live chat options. Below you can compare and contrast the 12 ways to contact UPS by looking at which ones are the fastest and which ones other customers recommend the most for solving UPS customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact UPS across the following mediums: Phone, Chat, Facebook, Email, Web, Twitter.
| Phone number / contact | Wait | Votes |
|---|---|---|
800-742-5877 Customer Service | 3 mins | 825 |
https://ups6.custhelp.com/app/other/ Customer Service | 3 mins | 770 |
877-289-6418 Online Shipping and Tracking | 20 mins | 1001 |
800-811-1648 Billing | 2 mins | 1041 |
800-457-4022 Tracking | 10 mins | 1528 |
facebook.com/ups Customer Service | 10 mins | 2267 |
custsvccaen@ups.com Customer Service | < 54.5 hrs | 1094 |
Online Help Customer Service | < 10 hrs | 1808 |
@ThomasAtUPS Customer Service | 2 mins | 1886 |
Online Help Customer Service | < 2 hrs | 759 |
800-477-7080 Accounts Receivable | 2 mins | 2741 |
800-782-7892 International Customer Service | 15 mins | 1167 |
GetHuman does not work directly with UPS's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!
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