Contact TXU Energy

The best of the 5 ways to get in touch with TXU Energy by GetHuman

TXU Energy Phone Number
800-818-6132 · Customer Service
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TXU Energy Live Chat
Unfortunately, TXU Energy does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted TXU Energy:

Will TXU disconnect lights on weekends · 9d ago
I would like to cancel the payment I scheduled on my account today · 10d ago
Spoke with someone yesterday about changing my plan. He told... · 11d ago
Yes I would like to get an extension on my bill my name is Br... · 11d ago
Cannot log in to online portal. Message says ‘cannot email us... · 12d ago
More customer issuesHelp me with my issue

TXU Energy contact information - compared

Above are our top recommendations for how to contact TXU Energy, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact TXU Energy by looking at which ones are the fastest and which ones other customers recommend the most for solving TXU Energy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact TXU Energy across the following mediums: Phone, Web, Email.
Phone number / contact
Wait
Votes
800-818-6132
Customer Service
38 mins
348
800-554-2143
Customer Service
2 mins
346
800-242-9113
Billing
2 mins
438
http://www.txu.com/contact.aspx
Customer Service
< 2 hrs
139
txuexec@txu.com
Customer Service
< 46.6667 hrs
135
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