Contact TXU Energy

The best of the 5 ways to get in touch with TXU Energy by GetHuman

TXU Energy Phone Number
800-818-6132 · Customer Service
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  • Current hold time
  • Remind me when call center opens
  • Fastest way to talk to a real TXU Energy rep
  • Pro tips & talking points
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TXU Energy Live Chat
Unfortunately, TXU Energy does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted TXU Energy:

I am being charged $$ even though I ended all of my plan for TXU on September. I want t...
they are going to turn my power off my wife passed away from corona and I just don't ha...
I just need to pay bill-forgot to wait for you to connect me!
I don’t have internet and need to pay txu bill? Please!
I just want to pay my bill-want to pay bill-lowest cost-
I don’t want to keep trying to call txu, could you please get them on the phone for me?
I phoned the only number for TXU to get an extension after getting a cutoff notice. The...
I only want to pay my TXU bill!
I only want to pay my bill!
I only want to pay my bill! Wrong email listed!
All I want to do is pay my bill! !!
I just want to pay my tux bill-don’t have account number with me-but my address is...
I need to speak to someone as to why my power has been off sense yesterday morning
Need to request exstention on current bill until **-*-****
More customer issues

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TXU Energy contact information - compared

Above are our top recommendations for how to contact TXU Energy, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact TXU Energy by looking at which ones are the fastest and which ones other customers recommend the most for solving TXU Energy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact TXU Energy across the following mediums: Phone, Web, Email.

Phone number / contactWaitVotes
800-818-6132
Customer Service
38 mins344
800-554-2143
Customer Service
2 mins342
800-242-9113
Billing
2 mins434
http://www.txu.com/contact.aspx
Customer Service
< 2 hrs135
txuexec@txu.com
Customer Service
< 46.6667 hrs131

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