TXU Energy Phone Number

Calling TXU Energy customer service faster by GetHuman

800-818-6132
Customer service
Current Wait: 34 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup ServiceMeter ReadingCancel or change servicesService issueOvercharges on My AccountA different issue
Get to a live person fastest: Wait for intro, press 0 then 0. For Residential and Customer service.

Reasons customers like you called recently

My husband signed up with TXU * months ago and was told that there was a *** dollar gif...
3d ago
I was promised a refund this week because I had to double pay an electricity bill and t...
19d ago
A previous balance owed to my name, however I’ve never used Txu
19d ago
I received a you cash back loyalty card I’ve called the number listed in the card to ac...
19d ago
When willpower be put on
20d ago
Just wanting to set up service in my new place of residences.
21d ago
Need to edit information. Need to add a name to the account
25d ago
Need a print out of all my bills
a mo ago
I need a letter of credit from TXU showing that I paid my bill on time for the last yea...
a mo ago
Can I set up a payment arrangement
a mo ago
Need phone number for Ft Worth Texas to change my plan
a mo ago
I need help with proof of move direct TV bill I just switched to txu n now I have a bil...
a mo ago
Why did you want to chat with TXU Energy?
a mo ago
Still haven’t withdrawn my bill from my bank account
a mo ago
I lose power at least once a week so just seeing if it’s y’all or my complex that’s the...
a mo ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-818-6132 - by the Numbers

Phone number to dial
800-818-6132
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
9:15am
Navigate phone maze to a human
Wait for intro, press 0 then 0. For Residential and Customer service.
Average wait
33
Current wait
34
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or web or email
Quality of communication
76%
Quality of help
75%
Customer votes
7,325
Information last updated
Sat Feb 15 2020 10:00:00 GMT+0000 (UTC)

TXU Energy's Best Toll-Free/800 Customer Phone Number

This is TXU Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TXU Energy agent. This phone number is TXU Energy's Best Phone Number because 50,070 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-818-6132 include Setup Service, Meter Reading, Cancel or change services, Service issue, Overcharges on My Account and other customer service issues. The TXU Energy call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. In total, TXU Energy has 3 phone numbers. It's not always clear what is the best way to talk to TXU Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TXU Energy - by phone or otherwise

While 800-818-6132 is TXU Energy's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other TXU Energy customers, is by calling their 800-554-2143 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-554-2143 for Customer Service. If you think this information is inaccurate or know of other ways to contact TXU Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TXU Energy.

What is GetHuman's Relationship to TXU Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TXU Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

TXU Energy Contact Info

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