TXU Energy Phone Number

Call TXU Energy customer service faster with GetHuman

800-818-6132
Customer service
Current Wait: 36 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Wait for intro, press 0 then 0. For Residential and Customer service.

Reasons customers like you called recently

I owe a money to the energy that I'm not of aware of and I need to know why?
Need more time to pay
I need to speak with customer service before our electricity gets shut off.
Calling about a collection
TXU disconnection notice I have to pay *** by the **rd or they going to turn my electri...
My electric got turned off I am a single mother to a disabled child I went to a place c...
I need to get the email to TXU Engery so that I can send a copy of my lease. I called y...
My bill is due on August **. I don’t get paid until the **. Is that too late?
Collections Department. I need to set up a payment arrangement to pay off my final bill.
It’s been a while since I had an account with you all and now it shows on my credit sco...
My name is Torrence Jefferson & I would like to start a payment plan.
Sold house. Making sure service is off
I fairly recently - the end of June ****, changed my password. NOW, all of a sudden, I...
trying to see what my balance is on my bill
Online only allows me to push late payment to July *. I would like to pay on June * please.
See more recent reasons for calling

Help me with my issue

Customer Number 800-818-6132 - by the Numbers

Phone number to dial800-818-6132
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:15am
Navigate phone maze to a humanWait for intro, press 0 then 0. For Residential and Customer service.
Average wait
Current wait36
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email
Quality of communication84%
Quality of help67%
Customer votes7,333
Information last updatedFri Sep 17 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

TXU Energy's Best Toll-Free/800 Customer Phone Number

This is TXU Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TXU Energy agent. This phone number is TXU Energy's Best Phone Number because 50,070 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-818-6132 include Setup Service, Meter Reading, Service issue, Cancel or change services, Overcharges on My Account and other customer service issues. The TXU Energy call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. In total, TXU Energy has 3 phone numbers. It's not always clear what is the best way to talk to TXU Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TXU Energy - by phone or otherwise

While 800-818-6132 is TXU Energy's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other TXU Energy customers, is by calling their 800-554-2143 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-554-2143 for Customer Service. If you think this information is inaccurate or know of other ways to contact TXU Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TXU Energy.

What is GetHuman's Relationship to TXU Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TXU Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

TXU Energy Contact Info

All TXU Energy contacts
TXU Energy Phone NumberBEST
TXU Energy Email Support
TXU Energy Help Desk
General customer information

More Company Phone Numbers

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!