TXU Energy Phone Number

Call TXU Energy customer service faster with GetHuman

800-818-6132
Customer service
Current Wait: 38 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Wait for intro, press 0 then 0. For Residential and Customer service.

Reasons customers like you called recently

My name is Torrence Jefferson & I would like to start a payment plan.
Sold house. Making sure service is off
I fairly recently - the end of June ****, changed my password. NOW, all of a sudden, I...
trying to see what my balance is on my bill
Online only allows me to push late payment to July *. I would like to pay on June * please.
Cannot login to my account or reset password
Cannot login to my account or rest password
My acct* is ************ and was wondering if I can pay in full on the **th of June wit...
I was just sending a courtesy email to let you guys know and ask if I can pay my bill i...
The power is off due to storm. When will one back on
I need to change my payment information due to a compromised debit card being canceled.
i need to see how much i owe for my bill from last month and pay it. Payment was due Ma...
Gave not received a Bill. For **** Berwick Dallas Texas *****
Haven't been able to get information on my church's account, I have an EIN number but r...
Need more time to pay bill
See more recent reasons for calling

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Customer Number 800-818-6132 - by the Numbers

Phone number to dial800-818-6132
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:15am
Navigate phone maze to a humanWait for intro, press 0 then 0. For Residential and Customer service.
Average wait
Current wait38
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email
Quality of communication82%
Quality of help69%
Customer votes7,331
Information last updatedMon Jul 26 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

TXU Energy's Best Toll-Free/800 Customer Phone Number

This is TXU Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TXU Energy agent. This phone number is TXU Energy's Best Phone Number because 50,070 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-818-6132 include Setup Service, Meter Reading, Cancel or change services, Service issue, Overcharges on My Account and other customer service issues. The TXU Energy call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. In total, TXU Energy has 3 phone numbers. It's not always clear what is the best way to talk to TXU Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TXU Energy - by phone or otherwise

While 800-818-6132 is TXU Energy's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other TXU Energy customers, is by calling their 800-554-2143 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-554-2143 for Customer Service. If you think this information is inaccurate or know of other ways to contact TXU Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TXU Energy.

What is GetHuman's Relationship to TXU Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TXU Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

TXU Energy Contact Info

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TXU Energy Email Support
TXU Energy Help Desk
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