TXU Energy Phone Number 800-554-2143: Shortcuts & Tips

TXU Energy Phone Number

Current Wait: 21 mins (avg 6)
Best time to call: 2:15pm
Is this the right TXU Energy phone number to call? What do I say to the rep?  For help, tell us why you're calling:

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Call the right TXU Energy phone number and know what to say.

Setup service
Book appointment
Change appointment
Meter reading
Cancel service

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TXU Energy Phone Number 800-554-2143 - by the Numbers

Phone number to dial800-554-2143
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:15pm
Navigate phone maze to a humanWait for intro, press 0 then 0. For Residential and New Service
Average wait6
Current wait21
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone or web or email
Quality of communication53%
Quality of help56%
Customer votes3,893
Information last updatedTue Oct 17 2017 10:00:00 GMT+0000 (UTC)

About TXU Energy's Best Phone Number

This phone number is TXU Energy's Best Phone Number because 34,314 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-554-2143 include setup service, book appointment, change appointment, meter reading, cancel service, complaint, lower my bill and other customer service issues. The TXU Energy call center that you call into has employees from Westlake, TX or Jamaica and is open 24 hours, 7 days according to customers. In total, TXU Energy has 3 phone numbers. It's not always clear what is the best way to talk to TXU Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TXU Energy

While 800-554-2143 is TXU Energy's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team, according to other TXU Energy customers, is by calling their 800-242-9113 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-242-9113 for Customer Service. If you think this information is inaccurate or know of other ways to contact TXU Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TXU Energy.

About TXU Energy

If you're here looking for the best phone number to call TXU Energy, you probably already know who they are. But it helps to get an idea of how big they are when trying to call them about an issue. TXU Energy also goes by or is associated with the names TXU, TXU Energy Retail Company LLC, TXU Energy. They are considered to be part of the following sectors and industries: electricity, retailer, Industrials, Capital Goods, Electrical Equipment, Electrical. TXU Energy is associated with terms like retail electricity plans and products, public company, public, b2b, b2c, electrical, utilities by their customers and industry analysts. They are similar to companies like Central Maine Power, Gexa Energy, Raymarine, Granite City Electric Supply Co., AEP Energy, Liberty Power, Cobb EMC. They employ 1,000 people according to customers in the know.
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