TXU Energy Phone Number

Call TXU Energy customer service faster with GetHuman

800-818-6132
Customer service
Current Wait: 38 mins (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Wait for intro, press 0 then 0. For Residential and Customer service.

Reasons customers like you called recently

I receive multiple calls from TXU, meant for Mary Barra. Please stop sending these aut...
I receive multiple calls for Mary Barra. No one here by that name. If she cancelled h...
We have been waiting on reconnecting of smart meter for * hrs. When is the power being...
Payment arrangement for sept ** !! Can’t get through to TXU on phone or on line keep ge...
Need payment extension for sept!! Bill is Hugh I’m on social security **** moss ave mid...
Hello, this Johnny Deon Houghton, ***** Gulf Freeway Houston Texas ***** apartment...
My power just shut off a little while ago. Thankfully it's back on but I would like to...
Payment plan . Just got notice july ** but it says July **th
I need to change my plan
Hello I have a balance with yall and want know what yall will settle for to get off my credit
I need information for the status of somervelle county fire
When I signed up I was told my kWh was going to be **.* and it is not mathematically an...
See more recent reasons for calling

Help me with my issue

Customer Number 800-818-6132 - by the Numbers

Phone number to dial800-818-6132
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial9:15am
Navigate phone maze to a humanWait for intro, press 0 then 0. For Residential and Customer service.
Average wait
Current wait38
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, email
Quality of communication66%
Quality of help85%
Customer votes7,355
Information last updatedSun Sep 25 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

TXU Energy's Best Toll-Free/800 Customer Phone Number

This is TXU Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a TXU Energy agent. This phone number is TXU Energy's Best Phone Number because 50,070 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-818-6132 include Setup Service, Meter Reading, Service issue, Cancel or change services, Overcharges on My Account and other customer service issues. The TXU Energy call center that you call into has employees from Texas and is open 24 hours, 7 days according to customers. In total, TXU Energy has 3 phone numbers. It's not always clear what is the best way to talk to TXU Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting TXU Energy - by phone or otherwise

While 800-818-6132 is TXU Energy's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer support team , according to other TXU Energy customers, is by calling their 800-554-2143 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via 800-554-2143 for Customer Service. If you think this information is inaccurate or know of other ways to contact TXU Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for TXU Energy.

What is GetHuman's Relationship to TXU Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like TXU Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

TXU Energy Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All TXU Energy contacts
TXU Energy Phone NumberBEST
TXU Energy Email Support
TXU Energy Help Desk
General customer information

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