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What is the process for moving my TXU Energy service to a new address?

Asked 5 months ago
Moving your TXU Energy service to a new address is a straightforward process that generally involves several steps. First, it is advisable to gather the necessary details about both your current address and your new address. This includes information such as your account number, the date you plan to move, and the address to which you will be relocating. Once you have that information, you can initiate the transfer of your service. You may be able to do this online by visiting the current TXU Energy web page where you can find options for managing your account. Some customers prefer to call customer service for assistance with the transfer, but it is essential to check the website for any specific contact information and options available. After requesting the transfer, TXU Energy typically requires a few business days to process the request, especially if the move will affect your service start date at the new location. It may also be helpful to inquire about whether the new address is in a service area that TXU Energy covers. Lastly, once the service is set up at your new address, you should verify that your billing and account details have been correctly updated to reflect your new location.
Answered Jul 5th 2025

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