What happens if there is a power outage in my area?

In the event of a power outage in your area, TXU Energy immediately initiates efforts to restore power as quickly and safely as possible. Our dedicated team of experts, equipped with the latest technologies, works around the clock to identify and resolve any electricity-related issues. During an outage, it is crucial to stay informed and report the issue via our website or contact our reliable customer support. Additionally, we communicate regular updates through text messages, emails, and social media platforms. We understand the inconvenience an outage can cause, and our priority is to minimize disruption by swiftly addressing the problem at hand. Rest assured, our commitment to providing reliable electricity and exceptional service ensures that your power will be restored efficiently and effectively.