Macy's Credit Card Phone Number

Calling Macy's Credit Card customer service faster by GetHuman

800-289-6229
Customer service
Current Wait: 4 mins (4m avg)
Hours: Mon-Fri 9am-5:30pm EST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Setup an accountQuestionComplaintLower my rateA different issue
Get to a live person fastest: Wait through the first set of options. Press 0# at each time it asks for an account or social security number, then press 0 every time it asks you to make a selection

Reasons customers like you called recently

My account is closed and I can no longer login. **I need to update address, get balance...
19 hours ago
I have been waiting on hold every time I call for * hrs *the customer service is not ab...
3 days ago
Need assistance replacing a lost Macy's credit card.
4 days ago
I would like to replace my damaged Macys Card.
5 days ago
I refused a product sent to me in error (as instructed by Macy's customer service.) It...
6 days ago
lost card. I would like to order a new card and get a temporary for an online purchase...
8 days ago
You canceled a refund check that I never got. I have tried calling twice. And have wa...
13 days ago
Need to speak to someone about my credit card corona virus
13 days ago
Returns have not been processed. my statement balance is not reflecting the returns made
17 days ago
I applied for a Macyscredit card Fri. or Sat .wouldlike to know how long it takes becau...
18 days ago
deferred payment because of financial reasons
20 days ago
cant reach any Macys to place an order
22 days ago
I want to cancel my macy's credit card. What do I need to do?
22 days ago
trying to make a payment, also want to go online but unable to accses online, forgot my...
23 days ago
Identity theft - get info for police report
23 days ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-289-6229 - by the Numbers

Phone number to dial
800-289-6229
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
Mon-Fri 9am-5:30pm EST
Best time to dial
9:05am
Navigate phone maze to a human
Wait through the first set of options. Press 0# at each time it asks for an account or social security number, then press 0 every time it asks you to make a selection
Average wait
Current wait
4
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone, chat, web, email
Quality of communication
91%
Quality of help
83%
Customer votes
235
Information last updated
Mon Jun 01 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Macy's Credit Card's Best Toll-Free/800 Customer Phone Number

This is Macy's Credit Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Macy's Credit Card agent. This phone number is Macy's Credit Card's Best Phone Number because 14,574 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-6229 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Macy's Credit Card we recommend you tell us what issue you are having and then possibly contact them via phone or chat or web or email. In total, Macy's Credit Card has 4 phone numbers. It's not always clear what is the best way to talk to Macy's Credit Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Macy's Credit Card - by phone or otherwise

While 800-289-6229 is Macy's Credit Card's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Macy's Credit Card customers, is by calling their 877-204-7996 phone number for their Amex Card Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-204-7996 for Amex Card Customer Service. If you think this information is inaccurate or know of other ways to contact Macy's Credit Card please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Macy's Credit Card.

What is GetHuman's Relationship to Macy's Credit Card?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Macy's Credit Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Macy's Credit Card Contact Info

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