Macy's Credit Card Phone Number
Call Macy's Credit Card customer service faster with GetHuman
Current Wait: 4 mins (3m avg)
Hours: Mon-Fri 9am-5:30pm EST; best time to call: 9:05am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Wait through the first set of options. Press 0# at each time it asks for an account or social security number, then press 0 every time it asks you to make a selection
Reasons customers like you called recently
I Been out of work and income but I still need to try and fix my account
Apply for a credit card
I applied and was approved for a Macy’s card a couple weeks ago and am trying to pay my...
Macy’s credit card and wallet stolen in France
My credit card was lost
I have a late fee and missed my payment as I just had an unexpected surgery and am movi...
I applied for a Macy’s card online but was to call*To provide further details
Would like to ask about my fee
Every month being charged $**. **I am not even using the card
Please get off my credit report you have passed the deadline
I am writing to let you know that regarding Re: no. *************, I had no intention o...
My credit card has expired could I get s new one.Barbara alley. **** Dir Barton Dr. Vi...
I was hacked and my info has been stolen. Will you please issue me a new credit card w...
$* builders supply? Didnt charge anything was only looking how could they get my credit card
I just need the credit department mailing address.
See more recent reasons for callingHelp me with my issue
Customer Number 800-289-6229 - by the Numbers
Phone number to dial800-289-6229
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5:30pm EST
Best time to dial9:05am
Navigate phone maze to a humanWait through the first set of options. Press 0# at each time it asks for an account or social security number, then press 0 every time it asks you to make a selection
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web, email
Quality of communication93%
Quality of help81%
Customer votes233
Information last updatedFri Jul 23 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Macy's Credit Card's Best Toll-Free/800 Customer Phone Number
This is Macy's Credit Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Macy's Credit Card agent. This phone number is Macy's Credit Card's Best Phone Number because 14,574 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-289-6229 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Macy's Credit Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or email. In total, Macy's Credit Card has 4 phone numbers. It's not always clear what is the best way to talk to Macy's Credit Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting Macy's Credit Card - by phone or otherwise
While 800-289-6229 is Macy's Credit Card's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Macy's Credit Card customers, is by calling their 877-204-7996 phone number for their Amex Card Customer Service department. Besides calling, the next favorite option for customers looking for help is via 877-204-7996 for Amex Card Customer Service. If you think this information is inaccurate or know of other ways to contact Macy's Credit Card please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Macy's Credit Card.
What is GetHuman's Relationship to Macy's Credit Card?
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Macy's Credit Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.