Macy's Credit Card Phone Number

Call Macy's Credit Card customer service faster with GetHuman

Customer service
  • Calls Macy's Credit Card's Customer Service department
  • The average hold time is 3m
  • The current wait is approximately 4m
  • Hours are Mon-Sun 9am-12am EST
  • The best time to call is 9:05am
  • Popular issues for this call center: Setup an account, Question, Complaint, and Lower my rate.
  • Reach a live Macy's Credit Card agent: Say "Representative" 2 times, then say "Something Else."
  • What you hear when you call: In a few words, please tell me why you are calling today.

Reasons customers like you called recently

I would like to make a payment?
Misplaced my credit card
None of your phone numbers goes through*From Africa trying to pay my bills*It did work...
Trying to pay my bill from abroad *Since November *th*Now past due
Update card information
I want to apply for credit card
I need to change my email.
My card won’t charge nothing
I want help with my credit card? I am a Macy's employee.
I have list my card but I am out of state visiting. How can I use my account without my card?

Macy's Credit Card Customer Phone Number 888-257-6757 - Stats

Phone number to dial888-257-6757
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sun 9am-12am EST
Best time to dial9:05am
Average wait3 minutes
Current wait4 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, chat, web, email
Quality of communication70%
Quality of help79%
Customer votes206
Information last updatedThu Nov 23 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Macy's Credit Card's Best Toll-Free/800 Customer Phone Number

This is Macy's Credit Card's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Macy's Credit Card agent. This phone number is Macy's Credit Card's Best Phone Number because 14,574 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 888-257-6757 include Setup an account, Question, Complaint, Lower my rate and other customer service issues. Rather than trying to call Macy's Credit Card first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or email. In total, Macy's Credit Card has 4 phone numbers. It's not always clear what is the best way to talk to Macy's Credit Card representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Macy's Credit Card - by phone or otherwise

While 888-257-6757 is Macy's Credit Card's best toll-free number, there are 7 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Macy's Credit Card customers, is by calling their 888-431-6229 phone number for their Billing department. Besides calling, the next favorite option for customers looking for help is via 888-431-6229 for Billing. If you think this information is inaccurate or know of other ways to contact Macy's Credit Card please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Macy's Credit Card.

What is GetHuman's Relationship to Macy's Credit Card?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Macy's Credit Card. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Beyond the Phone Number

There are other ways to get in touch with Macy's Credit Card, including live chat and email and their website / help desk. Visit our Macy's Credit Card Customer Service page for more information.
Macy's Credit Card Customer ServiceMacy's Credit Card Call-back Service

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