How do I talk to a human at this Macy's Credit Card number?
A:Just keep pressing 0*
Q:
Does this phone number work 24/7?
A:Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.See below for more and to learn where this data comes from.
Q:
How long will I have to wait to speak to Macy's Credit Card Billing?
A:The average hold time is 2 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.
This is the #2 most popular Macy's Credit Card phone number out of 4. Click above to go back to the main customer service number and other contact information, including Macy's Credit Card email addresses, twitter handles, and live chat options.
Main phone number · Toll-free · Mon-Sun 9am-12am EST · Say "Representative" 2 times, then say "Something Else." · In a few words, please tell me why you are calling today.
24 hours, 7 days · Calling this Macy's Credit Card number should go right to a real human being · International Helpline - Just hold for the next available representative.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Macy's Credit Card phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Just keep pressing 0*
Here is how our research team describes the way the Macy's Credit Card phone system greets you: In a few words, please tell me why you are calling today.
Below are some clips we've found from Macy's Credit Card's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
They may ask your reason for calling (instead of a menu)
"Thank you for calling Macy's Credit and Customer Services.
This call may be monitored or recorded.
In a few words, please tell me why you're calling today."
Excerpt from a call with Macy's Credit Card
Sunday, June 2, 2024 5:06 PM
They may ask you to say or enter information
"Want to make a payment over the phone. Is that correct?
You are now in our touch tone system. To access our speech enabled system, press star star at any time or say speech now."
Excerpt from a call with Macy's Credit Card
Sunday, June 2, 2024 5:13 PM
What are the hours and when should I call?
Macy's Credit Card operates the call center for this 888-431-6229 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 260 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Macy's Credit Card phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Macy's Credit Card staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Macy's Credit Card is Saturday.The most busy day to call is Monday, which averages 73% more phone calls by comparison.Again, this is based on a sample of 260 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Macy's Credit Card is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Macy's Credit Card staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why call this Macy's Credit Card number?
Below is a sample of recent calls to Macy's Credit Card, and their purpose. Are any of these similar to the reason you are trying to call?
Payment inquiry: "Make a payment too."
- From a call lasting 3m 5s , Nov 25, 2024 7:46 PM
Missing credit card statement: "I wanna call them. Where is the statement?"
- From a call lasting 4m 48s , Nov 20, 2024 7:25 PM
Payment inquiry: "I don't have it."
- From a call lasting 3m 1s , Nov 20, 2024 7:22 PM
Payment issue: "I don't have the account with me."
- From a call lasting 8m 12s , Nov 19, 2024 12:08 AM
: ""
- From a call lasting 3m 42s , Nov 17, 2024 3:41 AM
: ""
- From a call lasting 4m 10s , Sep 17, 2024 10:30 PM
: ""
- From a call lasting 26s , Sep 14, 2024 11:54 PM
: ""
- From a call lasting 2m 18s , Aug 30, 2024 8:55 PM
Payment assistance: "I need help making a payment on my Macy's Credit Card."
- From a call lasting 57s , Jul 19, 2024 11:39 AM
Making a payment: "I would like to make a payment."
- From a call lasting 4m 41s , Jun 2, 2024 5:13 PM