Macy's Credit Card Billing Phone Number

Hold time now: 2 mins (avg 2)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Just keep pressing 0*
When automated phone menu picks up you hear: In a few words, please tell me why you are calling today.
This is not the most popular Macy's Credit Card phone number (it's ranked #3). Most customers call 888-257-6757 for support: Click here for best option

Other customers got on the phone recently because:

Want to close my credit card account
I want to cancel my payment scheduled for August **
I want to know if I may use my new credit card to make a purchase please?
I applied for Macy's instant credit card and I didn't get denied they needed me to call...
Trying to pay $*.** that I owe on Mt American Express Card
I need to play for an American express maycs
I would like to pay my Macy’s Credit Card bill
Hi, I apply for macy's credit card and I want to know if i'm a pro
Need clarity about statement charge
Need to speak to a real person about credit card not show correct balance info online
I can’t open my transaction
I called macys master card and it says I spent the at more than what I did. I want to s...
Make payment to my June statement over phone without full card number
Make payment to my June statement over phone without full card number.

Help me with my issue

Macy's Credit Card Billing Phone Number 888-431-6229 - Info & Statistics

Phone number to dial888-431-6229
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingBilling
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanJust keep pressing 0*
Average wait2
Current wait2
Rank (among phone numbers)3
Rank (overall)5
Alternate methodsphone or chat or web or email
Quality of communication89%
Quality of help94%
Customer votes450
Best phone number888-257-6757
Information last updatedThu Sep 28 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

Macy's Credit Card's 888-431-6229 Billing Number

This Macy's Credit Card phone number is ranked #3 out of 4 because 14,574 Macy's Credit Card customers tried our tools and information and gave us feedback after they called. The reason customers call 888-431-6229 is to reach the Macy's Credit Card Billing department for problems like Setup an account, Question, Complaint, Lower my rate. As far as we can tell, Macy's Credit Card has call center locations in Arizona or Ohio and you can call during their open hours 24 hours, 7 days. Macy's Credit Card has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 888-431-6229 and ways to call or contact Macy's Credit Card with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Macy's Credit Card

Calling Macy's Credit Card at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Macy's Credit Card Billing can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Macy's Credit Card's Billing department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Macy's Credit Card in General

While 888-431-6229 is Macy's Credit Card's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 888-257-6757 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Macy's Credit Card help by calling them, is that other customers give their customer support at this number a 89% score for their communication skills and a 94% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!