Optimum Live Chat

How to chat with Optimum by GetHuman

Live Chat with Optimum Agents
http://www.optimum.net/chat
Current Wait: 67 mins (avg 38)
Hours: 24 hours, 7 days
Online customer service chat
Why did you want to chat with Optimum?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

I had an appointment for installation this morning so I called close to **am to make su...
I am looking at my bill and it says my monthly bill is $**.** when I thought my plan wa...
Was late with payment. I just paid it. Turn service back on
How to get my home phone number back into being Private again i be getting *To many sc...
I received an order yesterday from optimum keto a three month supply of capsules and CB...
Cable on my property is a hazard your man left it on ground February **th and never cam...
My.landline line is.not working. Says check tel line* I have checked all connections al...
I was enrolled in the affordable connectivity program and am approved. I was paying ab...
I wanna change the Chanel on my optimum router box it’s acting slow.
I am being overcharged *We stopped service but bill does not reflect service. We would...
Problem with internet called multiple times
I need to terminate my service and find out where to turn boxes in
I need to talk to costumers service
I am moving close my account
Help me with my issue

Optimum Live Support Statistics

Live chat starting pointhttp://www.optimum.net/chat
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat1:45pm
Average wait38
Current wait67
Rank (overall)5
Alternate methodsphone or chat or web
Quality of communication62%
Quality of help41%
Customer votes37,856
Information last updatedTue May 17 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-276-5255

Chatting with Optimum Customer Service

Live chat with Optimum by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Optimum about. We can usually help ensure a better outcome. This is the best way to live chat with Optimum because 185,034 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Optimum usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.optimum.net/chat are used to handling Change Plan, Technical Support, Dispute a Charge, Service Outage, Cancel Account and other customer service issues. When you chat with Optimum agents, they are most likely chatting with you from their call center located in Connecticut or New Jersey or New York. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Optimum offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Optimum with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Optimum

While Optimum does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Optimum is their 888-276-5255 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Optimum? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Optimum and GetHuman affiliated?

GetHuman and Optimum have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Chat with an Expert Now

Optimum Contact Info

Information that GetHuman and its users have gathered about how to best reach Optimum
Optimum Live Chat

Which Companies Offer Chat-based Customer Service?

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!