Optimum Live Chat

How to chat with Optimum by GetHuman

Live Chat with Optimum Agents
http://www.optimum.net/chat
Current Wait: 69 mins (avg 38)
Hours: 24 hours, 7 days
Online customer service chat
Why did you want to chat with Optimum?

Topics from recent customer chat windows

My Optimum line has fallen from the telephone pole and is on the floor. **** Middle Cou...
Check the antenna cable connection on screen. This is a new service
I bought a new Sony Bravia ** inch TV X***X**CH AND PAIRED ALTICE REMOTE* REMOTE CHANGE...
rcd late notice. paid **.** thru bank which should arrive thurs. need to verify bills a...
received late notice. need to verify if u are sending bills to correct address. paid...
Disgusted at what is on the Syfy channel right now. Olympus has fallen? Has this piece...
YES I WANT TO ADD MY MIDDDLE INITIAL NAME IN MY BILLED....
YES,I WOULD LIKE TO ADD MY MIDDLE INITAL NAME IN MY BILLED,,,AS SOON AS YOU CAN,LIKE...
Our service was disconnected on Wednesday because in the system they have us under wron...
Missing channels on my television
This WhatsApp number benned please open my Number **********
My bill is incorrect. Showing an extremely impossible amount causing service interruption
I need to cancel some services . My bill is too high
How and where do I return equipment
Help me with my issue

Optimum Live Support Statistics

Live chat starting pointhttp://www.optimum.net/chat
Call-back availableNO
Department you chat withCustomer Service
Chat center hours24 hours, 7 days
Best time to chat3:30pm
Average wait38
Current wait69
Rank (overall)5
Alternate methodsphone or chat or web
Quality of communication61%
Quality of help42%
Customer votes37,857
Information last updatedTue May 04 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-276-5255

Chatting with Optimum Customer Service

Live chat with Optimum by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Optimum about. We can usually help ensure a better outcome. This is the best way to live chat with Optimum because 185,034 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case Optimum usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.optimum.net/chat are used to handling Change Plan, Cancel Account, Service Outage, Dispute a Charge, Technical Support and other customer service issues. When you chat with Optimum agents, they are most likely chatting with you from their call center located in Connecticut or New Jersey or New York. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like Optimum offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Optimum with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Optimum

While Optimum does offer live chat as a way to get help, they also have a phone number. In total, there are 10 ways to get in touch with them. The best phone number for Optimum is their 888-276-5255 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Optimum? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Optimum and GetHuman affiliated?

GetHuman and Optimum have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Optimum Contact Info

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