Macy's Live Chat

How to chat with Macy's by GetHuman

Macy's does not offer customer support through live chat.
Why did you want to chat with Macy's?

Topics from recent customer chat windows

I mistakenly clicked on an old address when shipping my recent order. I only realized w...
Order* ********** saying it was delivered I did not get my package. I would like for yo...
I haven't received my order and it was expected to November *************
over half of my order was cancelled because of out of stock or something about non deli...
I would like Macys to carry in store shoe's and boots size **
I want refund in my order
I want a refund on my order
My product got resend back to the seller by ups and said that the seller label the addr...
I just placed an order ********** and the boots I ordered (Madden Girl) were supposed t...
I have tried using customer service phone and it is very poor!!! **My daughter send me...
Hello,*I just got off the phone with customer service. AND was not happy with what I wa...
Purchase order with reward discount
want to know if i can use coupon on a pair of shoes i want to order
Help me with my issue

Chatting with Macy's Customer Service

GetHuman always knows the way to live chat with a company like Macy's when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 55,422 customers have searched for Macy's live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Macy's customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Macy's customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Macy's is because they have Refund order, Missing order, Return order, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or email or web or facebook or twitter information for your specific problem. It's hard to tell if companies like Macy's offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Macy's with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Macy's

While Macy's does not offer live chat, they do have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for Macy's is their 800-289-6229 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Macy's? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Macy's and GetHuman affiliated?

GetHuman and Macy's have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Macy's Contact Info

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