Macy's Live Chat Support: Shortcuts & Tips

Macy's Live Chat

Live Chat
Customer Service
2 mins average wait
Mon-Fri 9am-9pm, Sat 9am-7pm, Sun 11am-7pm EST
Online customer service chat
Our experts can also chat with Macy's on your behalf to resolve your issue:

Tips before you chat with Macy's

We catalog the best ways through tough customer service issues. We may be able to tell you the right questions to ask or things to say. Before you start live chatting an Macy's Amazon rep, write below why you are contacting them.
Popular examples of why customers try to chat online with Macy's reps:
Other Macy's customers chatting with Macy's recently for these reasons:

Did you already chat with Macy's?

If you're already in a chat conversation with a rep from Macy's and aren't getting anywhere, you might want to have one of our pros take a shot on your behalf. Or you can write a review to share with other customers.
I chatted but am not satisfied- what can I do?Write a review for Macy's support
Some recent reviews from other Macy's customers to chatted with customer service:

Best Macy's toll-free numbers and support

This is the best live chat for Macy's, but it's the #3 way to contact them overall according to 691536 GetHuman users. Below is the best way to contact Macy's customer service.
Customer Service
Consumer Product Safety Commission
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Corporate Offices
Customer Service
Executive Customer Service