Macy's Live Chat

Live Chat
Customer Service
2 mins average wait
Mon-Fri 9am-9pm, Sat 9am-7pm, Sun 11am-7pm ESTOpen
Online customer service chat
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Tips before you chat with Macy's

We catalog the best ways through tough customer service issues. We may be able to tell you the right questions to ask or things to say. Before you start live chatting an Macy's Amazon rep, write below why you are contacting them.
Popular examples of why customers try to chat online with Macy's reps:
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Best Macy's toll-free numbers and support

This is the best live chat for Macy's, but it's the #3 way to contact them overall according to 691536 GetHuman users. Below is the best way to contact Macy's customer service.
800-289-6229
Customer Service
888-257-5949
Consumer Product Safety Commission
800-264-0069
Customer Service
212-494-3000
Corporate Offices
customerservice@macys.com
Customer Service
877-887-8781
Executive Customer Service