Macy's Live Chat

How to chat with Macy's by GetHuman

Macy's does not offer customer support through live chat.
Why did you want to chat with Macy's?
Often when you describe your issue in more detail, GetHuman can surface an appropriate help guide or else find the right contact information for your specific issue.

Topics from recent customer chat windows

Can’t get through to macys
Last December I return to a store some items and I did not receive any rebound to my ca...
I need to speak to so.eo eNKTThjs! I just placed an order a d do not see the tent for...
Package was not delivered
I need a link taken off a watch that was purchased as a gift.
Hello mi name is katherinne Garc*a. I was shopping Christmas Day and I lost my wallet i...
Cannot find my order number. I ordered from macys on ********. **.** charged to my visa.
Ordered a hoodie with zipper and received a longsleeve t-shirt
I have a return but I don't have my order number. What do I do?
I ordered * white bras and I just received * ivory bras. I’d like to have the white ones.
I want to order some Women’s walking shoes in size *.* & have started process but am no...
I haven’t received my replacement order
Missing item size * Ugg boot
Need a return label for Men's London Fog Wool Over coat
Help me with my issue

Chatting with Macy's Customer Service

GetHuman always knows the way to live chat with a company like Macy's when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 55,422 customers have searched for Macy's live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Macy's customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Macy's customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Macy's is because they have Refund order, Missing order, Return order, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or email or web or facebook or twitter information for your specific problem. It's hard to tell if companies like Macy's offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Macy's with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Macy's

While Macy's does not offer live chat, they do have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for Macy's is their 800-289-6229 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Macy's? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Macy's and GetHuman affiliated?

GetHuman and Macy's have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Macy's Contact Info

Information that GetHuman and its users have gathered about how to best reach Macy's
Macy's Live Chat

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