Macy's Live Chat

How to chat with Macy's by GetHuman

Macy's does not offer customer support through live chat.
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Topics from recent customer chat windows

Text ******Waiting my order placed on nov ***Order no. **********
I ordered * bras and they are not the same as the size andd the broa that I had purchas...
Hi my name is Vito Priore. on october **-**** i accidentally paid $***. ** in to my dea...
I ordered * Playtex Bras but they came in the wrong color and I want to return * of t...
I want to print a return lable
I ordered pajamas size large and want to exchange for size medium. Bar code on label i...
Is this item in store? Web ID: ********
I have a question regarding a sofa we purchased
I want to cancel my order i have placed this morning, cuz I ordered some wrong items. a...
My order is delayed by ups and usps I want to cancel part of the order with the trackin...
want to order two pieces of furniture.
I’m trying to find out if the Pleated Michael Kors please check it is still available t...
i ordered some stuff last night and i clicked off the website and didnt write down the...
Hi , can you say me , when will be delivered my order ? My order number is...
Help me with my issue

Chatting with Macy's Customer Service

GetHuman always knows the way to live chat with a company like Macy's when it's available. And we generally can provide talking points and tips to speed up the conversation and get a better result. In the last 18 months, 55,422 customers have searched for Macy's live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Luckily, there is still a way to get a real human being to help you with your Macy's customer service problem, and that's by calling them on the phone. We've provided the best phone number, along with our best information that we've sourced from other Macy's customers and our free tool that helps you skip the waiting on hold part. Find that information above. The reason why most customers are looking to chat with Macy's is because they have Missing order, Refund order, Return order, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. GetHuman can then route you to the best phone or email or web or facebook or twitter information for your specific problem. It's hard to tell if companies like Macy's offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Macy's with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Macy's

While Macy's does not offer live chat, they do have a phone number. In total, there are 9 ways to get in touch with them. The best phone number for Macy's is their 800-289-6229 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Macy's? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Macy's and GetHuman affiliated?

GetHuman and Macy's have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

Macy's Contact Info

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