Facebook Live Chat

How to chat with Facebook by GetHuman

Live Chat with Facebook Agents
https://www.facebook.com/business/form/chat
FOR BUSINESS ACCOUNTS ONLY. THEY CANNOT HELP WITH USER PROFILES
Current Wait: 1 mins (avg 1)
Hours: Mon-Fri 9am-5pm PST
Why did you want to chat with Facebook?
Chat topic: Recover AccountChat topic: Hacked or Disabled AccountsChat topic: Report a ProblemChat topic: Technical SupportChat topic: Delete AccountWant to chat for a different reason

Facebook Live Support Statistics

Live chat starting point
https://www.facebook.com/business/form/chat
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm PST
Best time to chat
9:30am
Average wait
1
Current wait
1
Rank (overall)
10
Alternate methods
phone or web or email or chat
Quality of communication
83%
Quality of help
62%
Customer votes
20,257
Information last updated
Sat Sep 15 2018 09:00:00 GMT+0000 (UTC)

Chatting with Facebook Customer Service

Live chat with Facebook by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Facebook about. We can usually help ensure a better outcome. This is the best way to live chat with Facebook because 1,275,102 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://www.facebook.com/business/form/chat are used to handling Recover Account, Hacked or Disabled Accounts, Report a Problem, Technical Support, Delete Account and other customer service issues. When you chat with Facebook agents, they are most likely chatting with you from their call center located in Greensboro, NC or Belize. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm PST. It's hard to tell if companies like Facebook offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Facebook with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Facebook

While Facebook does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 10 ways to get in touch with them. Since Facebook does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Facebook? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Facebook Contact Info

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