Facebook Live Chat

How to chat with Facebook by GetHuman

Live Chat with Facebook Agents
https://www.facebook.com/business/form/chat
Current Wait: 3 mins (avg 1)
Hours: Mon-Fri 9am-5pm PST
FOR BUSINESS ACCOUNTS ONLY. THEY CANNOT HELP WITH USER PROFILES
Why did you want to chat with Facebook?

Topics from recent customer chat windows

I send a picture by mistake to a person on Facebook and the person doesn't want to dele...
My brother's Facebook account is hacked by someone else we don't know. We can't open th...
dear sir my fb account not open plz open my fb account i have no code my problem two pl...
I received an email from Facebook exclaiming that i had removed my account from Faceboo...
Mi padre est* siendo acosado por otra persona con informaci*n falsa ya lo he reportado...
Hello sir Facebook like aur comment button block unblock kaise karen
I launched a legitimate GoGetFunding campaign, and there is one person accusing me of b...
Like aur comment button block unblock Karen please request help me
My Facebook is hacked by someone and charged my phone by someone
My Facebook is hacked by someone and change my phone number
My phone broke completely and now facebook has an email address that I no longer have n...
I can't see friend's photos posted on Instagram and shared on their Facebook account.
Help me with my issue

Facebook Live Support Statistics

Live chat starting point
https://www.facebook.com/business/form/chat
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
Mon-Fri 9am-5pm PST
Best time to chat
3pm
Average wait
1
Current wait
3
Rank (overall)
10
Alternate methods
web or phone or email or chat
Quality of communication
30%
Quality of help
64%
Customer votes
20,259
Information last updated
Fri May 22 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Chatting with Facebook Customer Service

Live chat with Facebook by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with Facebook about. We can usually help ensure a better outcome. This is the best way to live chat with Facebook because 1,275,102 customers have used it over the last 18 months to reach customer service and told us about it. The department that mans the chat windows at https://www.facebook.com/business/form/chat are used to handling Recover Disabled Account, Recover Hacked Account, Reset Password, Can't Receive Code to Reset, Problem With a Page and other customer service issues. When you chat with Facebook agents, they are most likely chatting with you from their call center located in Greensboro, NC or Belize. Live chat is rarely available 24/7, and this department is open Mon-Fri 9am-5pm PST. It's hard to tell if companies like Facebook offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting Facebook with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting Facebook

While Facebook does offer live chat as a way to get help, they do not have a phone number you can call. In total, there are 10 ways to get in touch with them. Since Facebook does not have a customer service phone number, we strongly recommend using the live chat details above to have a conversation with them about your problem. Know any other ways to contact Facebook? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.

Are Facebook and GetHuman affiliated?

GetHuman and Facebook have no relationship whatsoever. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Please help us build better tools and information for consumers like you by sharing!

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Facebook Contact Info

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