Common Problem Categories
As reported by eBay customers to GetHuman in the last 60 days
Fraud: 1,007 inquiries
Refunds and Returns: 1,015 inquiries
Complaints: 1,433 inquiries
Order Issue: 1,391 inquiries
Track Order: 380 inquiries
If you're here looking up eBay customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. eBay also goes by or is associated with the names e-Bay, e Bay, ebay.com, eBay Inc., eBay. They are considered to be part of the following sectors and industries: internet, Information Technology, Software & Services, Internet Software & Services. eBay is associated with terms like online shopping, public, internet, technology, e-commerce, marketplace, b2c, e-commerce & marketplaces by their customers and industry analysts. Their competition, in the eyes of customers, are companies like Amazon, Etsy, Rakuten, Newegg, Bonanza, eBid. They employ 12,600 people according to customers in the know.