Can I return furniture or oversized items?

Williams-Sonoma has specific policies regarding returns for furniture and oversized items. Generally, the company allows customers to return these products within a designated time frame, which is typically thirty days from the delivery date. However, there may be exceptions or particular conditions that apply, especially for custom or special order items. It is important for customers to keep the packing materials and original receipt, as these will facilitate the return process. To initiate a return, customers usually need to follow a specific set of instructions provided in the return policy section on the Williams-Sonoma website. This may include arranging for the pickup of the oversized item, as returns can often require more logistics than standard items. Additionally, customers should be aware that there might be return shipping fees associated with returning furniture or oversized items, depending on the circumstances. For the most accurate and current information, it is advisable to review the return policy directly on the Williams-Sonoma website, where details about returns and customer service contact information can also be found.