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Can I return an item without a receipt?

Asked 2 years ago
Williams-Sonoma generally has a return policy that requires a receipt for returns to process the refund or exchange. However, if you do not have a receipt, they may be able to provide store credit or offer an exchange, but this is typically at the discretion of the store associate. It is important to note that items must be in their original condition and packaging in order to be eligible for a return or exchange. You may want to bring any supporting documentation, such as order confirmations or emails, which might assist in verifying your purchase. For the most accurate and current information regarding their return policy, checking the official Williams-Sonoma website is advisable. They provide detailed guidelines that can help clarify your options for returns without a receipt.
Answered Jul 21st 2025

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