In a nutshell: The Uber app allows users to order food, request a ride, or manage business-related rides. With Uber Eats, you can also order groceries and have them delivered to your door. When requesting a ride, users can select a vehicle type and track drivers in real time. Those who own a vehicle can also make money with Uber by signing up as a driver. Uber is easy to use; simply download the app and create an account. If you're having problems with account registration or with the app itself, read this helpful guide.
The Uber app allows users to order food, request a ride, or manage business-related rides. With Uber Eats, you can also order groceries and have them delivered to your door. When requesting a ride, users can select a vehicle type and track drivers in real time. Those who own a vehicle can also make money with Uber by signing up as a driver. Uber is easy to use; simply download the app and create an account. If you're having problems with account registration or with the app itself, read this helpful guide.
Is the Uber app unresponsive or frozen? Try to force close it and see if it resolves the issue. Force-closing an app terminates the application completely.
How to force close the app depends on your device. If you have an iOS device, just swipe the app from the bottom and select the app to force close it. For Android users, you may force close the app by tapping on the three vertical lines found on the navigation bar. You can also go to Settings and then Apps & Notifications. Look for the app and tap Force stop.
If it still doesn't resolve the problem, follow the next step.
Restarting your device can often resolve the issue. If you have an iPhone, just press and hold both the volume up and side buttons until you see "Slide to Power Off", then swipe it to the right to restart your device.
Do you have an Android device? Just press and hold the power button and tap Restart.
Open the Uber application again to see if it resolves the issue. If it doesn't, you may need to update the app. To do this, follow the next step.
Just go to the Play Store or App Store and open the Uber app. Check if there is an Update option, and tap Update. After updating the app, open it again to see if it will fix the problem. If it doesn't, your next option is to uninstall and reinstall the app. To do this, follow the next step.
Still having issues with your Uber? You may be able to finally resolve it by uninstalling and reinstalling the app. To uninstall, simply long-press on the app icon and click "Remove App" if you're using an iPhone and tap "Uninstall" if you have an Android device.
After uninstalling Uber, go back to the Play Store or App Store and reinstall the app. This should work this time. Otherwise, consider using another device to see if it fixes the issue.
When the problem persists, the issue may be on Uber's end. You may consider contacting Uber Support via the app or the website for any issues regarding the app. Just go to the Help section on the app and tap Call Support. You may also consider messaging them on their social media handles. If you need further assistance, do not hesitate to get in touch with Customer Support today.
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies