In a nutshell: If you have Metro by T-Mobile and want to add a number to your plan, you may be able to do it through the website. Should you have difficulties, a representative is only a phone call away. Here are the steps you can take to add a number to your plan.
If you have Metro by T-Mobile and want to add a number to your plan, you may be able to do it through the website. Should you have difficulties, a representative is only a phone call away. Here are the steps you can take to add a number to your plan.
Metro by T-Mobile account log-in information
Go to the Metro by T-Mobile website.
Find the Metro by T-Mobile menu. It's in the upper-right corner of the homepage, represented by three black horizontal lines against a white background.
Click on the three black stacked horizontal lines. Doing so will expand the menu.
Locate the search bar in the Metro by T-Mobile menu. It's at the top and says "Search" to the right of a magnifying glass icon.
Click on the horizontal search bar. Doing so will outline the box in blue, cause the cursor to blink, and make your phone's keyboard appear.
After clicking on the horizontal search box, type "Add a line." Tap the return button on your phone's keyboard.
Find the relevant search result. Since you want to add a number, look for the link that says "Add A Line - Add a Person or Device Metro by T-Mobile."
Click on "Add A Line - Add a Person or Device Metro by T-Mobile."
Read the information on the page about how to add a line to your Metro by T-Mobile account.
Follow the instructions on the page about how to add a number to your Metro by T-Mobile account. If you run into difficulties, please move on to the next step.
It's a good idea to reach out to Metro by T-Mobile customer support if you're unable to add a line to your account by yourself. They can walk you through the process. Let them know what you've already tried doing so they can recommend alternative options.
When you call, make sure to put the representative on speaker. This allows you to follow along with their instructions without disruption.
Check your Metro by T-Mobile account to see if the new line was added. You should also ask the representative to look on their end to see if it was put on your account.
If you can't add a new line to your Metro by T-Mobile account, don't hesitate to reach out to a representative as soon as possible. They'll be happy to provide you with information and guide you through the process.
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