How Do I Pay My Bill with Citicard?

CitiCard customers are provided with four options for paying their credit card bills. They are provided step-by-step instructions on setting up and utilizing an online account for the quickest, most convenient payment method. Readers are also advised they can set up autopay through the online portal. Customers learn about making payments via phone, in person and via mail and are cautioned that mailed in payments are the slowest method. They are also reminded to add account information to mail payments to make sure they are properly credited.

Keeping up with your monthly bill is important to maintaining a good credit rating when you have credit cards. If you are a CitiCard cardholder, you may be wondering what your bill-paying options are. How do you pay your bill with CitiCard? You can contact customer support here for assistance and information, and you can read below on how to pay your CitiCard bill.

Methods To Pay Your Bill

There are four ways to pay your CitiCard bill: online, via phone, in person and via mail. Each of these is discussed below:

Online

The quickest and most convenient way to pay your CitiCard bill is through your online account portal. To pay your CitiCard online, follow these steps:

Go to the Citi website.
Click on the type of account you have with Citi (such as credit card).
Click on "Register/Activate" to set up your account.
Follow the on-screen prompts to set up your account.
Link your bank account to your Citi account. This will be the account you will use to make your payments. You will need to add the routing number and account number of your checking or savings account.
Select "E-pay."
Enter the amount you wish to pay (minimum amount, pay off total balance, or another amount).
Confirm the amount you wish to pay and the payment account are correct and hit submit.
You can also set up "Autopay" if you wish to do so. Autopay can save you time each month by sending the minimum payment (or an amount you designate over the minimum payment) automatically.

Payment Over the Phone

You can call CitiCard here to make your credit card payment. You will need to supply the customer service representative with your credit card or Social Security number, name, address, and other identifying information (such as a telephone portal PIN or password) and the account information from which the payment will be drawn. Be aware that sometimes telephone payments do carry a "convenience fee." If you are advised of a convenience fee, you can ask that it be waived.

In-Person Payments

If you live near a Citi branch, you can go to that location in person to make your payment. You will need to provide your account number and a check or cash payment to complete your transaction.

Via Mail

If you are still receiving paper statements, you can use the enclosed envelope and statement to submit your payment via mail. Do not send cash via this method; always use a check or money order. Make sure you include your account number on the memo line of your check or money order to ensure your payment is credited to your account. Payment via mail is the slowest method of making your CitiCard payment.

Making your monthly payment is convenient using one of the options outlined above. You have several choices and can utilize the one that works best for you. For more information and assistance, contact CitiCard customer service here.

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