How Do I Add Other People to My Charter Communications Account?

Charter Communications offers residential internet access to at least 23 million customers in the US. Customers can create or add new user accounts to their Spectrum business accounts to allow them to access various aspects of services and manage their service plans.

Customers can subscribe to the Spectrum Business service and start enjoying a better user experience. However, you must first create a Spectrum business account using the standard account setup procedure. During the setup, the account holder is assigned a primary role that gives them full access to their accounts.

In case you still don't have an account, you can create one by following these steps.

1. Go to Charter Communications Spectrum homepage

2. Sign in as a primary user

3. Select the Accounts Management page

4. Choose Manage Users tab

5. Choose to add a user

6. Enter the user information

7. Choose permission level; is the user your Account Partner with equal permission and can manage the account, or is the person a user who can only manage their user information?

8. Save

Charter Communications offer a wide range of services, and users are assigned credentials to help them manage their accounts. Plus, you have a separate account control panel that allows you to manage your services. Use your permission to determine the kind of access you want to give your new users and what permissions or access they should enjoy. Besides, you can make changes to your users and view your services, including bills.

How to Activate Your New User Account

After you have added a new user in your capacity as the primary user, your new user receives a welcome email message that alerts them to activate their account. The system sends the welcome email immediately after the primary user creates a new user account.

To activate the account, the new person must create a password and username. Plus, they must select a security question that will help them in case they forget their sign-in details and need to reset or recover their credentials. Enter that information and select Create Account to finish the process.

Remember, you can't change the username after creating the account, so be careful about the username you choose and ensure it is one you will remember easily. After completing the registration, click continue, and the system will redirect you back to the Account Summary page where you can manage your profile settings and other services depending on the permissions you have been given.

How to Create Your Password and Username

New customers who have never used or signed in to their account can create a password and username. Having a username and password allows you to sign in to your account and enjoy the services, such as viewing your bills, payment history, or service plans. Besides, you can add new users to the account.

Take advantage of the online accounts to enjoy better service and ensure that you are managing your bills and services without having to call Charter Communications customer support or assistance. Always create a strong password that protects your account and can't be cracked easily. The goal is to protect your valuable information like sensitive information on your account, such as an address, email, payment methods, and information, etc.

After creating the preferred username, ensure it has the title Primary as only the primary user can add new users to the account. You can create the username using the email address or your phone number or account information.