AT&T Wireless Live Chat

How to chat with AT&T Wireless by GetHuman

Live Chat with AT&T Wireless Agents
http://www.att.com/econtactus/
Current Wait: 67 mins (avg 52)
Hours: 24 hours, 7 days
Best alternative to chatting with AT&T Wireless:
For relevant help, and to make sure your issue gets attention, tell us the problem below.

Why did you want to chat with AT&T Wireless?

We want to get you the right department and more attention on your issue.

Topics in recent chat windows with AT&T Wireless

AT&T Wireless Live Chat - by the Numbers

Live chat starting point
http://www.att.com/econtactus/
Call-back available
NO
Department you chat with
Customer Service
Chat center hours
24 hours, 7 days
Best time to chat
9am
Average wait
52
Current wait
67
Rank (overall)
4
Alternate methods
phone or chat or web or facebook
Quality of communication
42%
Quality of help
75%
Customer votes
71,368
Information last updated
Sun Apr 22 2018 10:00:00 GMT+0000 (UTC)
Best phone number
800-331-0500

Chatting with AT&T Wireless Customer Service

Live chat with AT&T Wireless by following these instructions. For better talking points and tips, be sure to tell us what kind of issue you are trying to message with AT&T Wireless about. We can usually help ensure a better outcome. This is the best way to live chat with AT&T Wireless because 72,204 customers have used it over the last 18 months to reach customer service and told us about it. Live chat is an excellent way to quickly get a human agent to talk to about your customer service problem and the wait times are usually shorter than they are for phone-based support. But sometimes chatting is inconvenient or not preferred, in which case AT&T Wireless usually prefer to call their phone number, which we provide a link to above. The department that mans the chat windows at http://www.att.com/econtactus/ are used to handling Overcharges on my account, Billing issue, Complaint, Change or cancel service, Service or technical issue and other customer service issues. When you chat with AT&T Wireless agents, they are most likely chatting with you from their call center located in India or Philippines or Montana or Colorado. Live chat is rarely available 24/7, and this department is open 24 hours, 7 days. It's hard to tell if companies like AT&T Wireless offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Please keep sharing what you know about contacting AT&T Wireless with GetHuman and keep sharing with others so we can together make customer service less frustrating.

Contacting AT&T Wireless

While AT&T Wireless does offer live chat as a way to get help, they also have a phone number. In total, there are 14 ways to get in touch with them. The best phone number for AT&T Wireless is their 800-331-0500 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact AT&T Wireless? Or is any of the information above inaccurate? Please let us know so we can keep sharing the best possible information with other customers.
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