Straight Talk Customer Care on Twitter

Getting Straight Talk's Attention on Twitter by GetHuman

@MyStraightTalk
Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~2pm
#6 of 10 contacts
3,012 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.
Tweet re: Lost or Stolen PhoneTweet re: Device SupportTweet re: Transfer Phone NumberTweet re: SIM Card TransferTweet re: Account AccessAbout a different issue

Recent reasons others tried tweeting Straight Talk

i was told i had a warranty on my phone and im needing to speak with the individual fro...
I desperately need a call. Been trying fou** hours call *** *** ****
phone only worked ** hr
please call my phone is broke*when I call all I hear is your sales pitch....*very poor...
phone does not work just had it turned on home *** ***.****
My phone is shut off. I paid for it ******** the money was taken from my bank account...
restore the service to my phone
the issue is I havnt had service to my straight talk cell phone for * weeks and I want...
no service, restore service
no service to ***-***-****
I am no longer living in the United States and want to cancel my auto refil. I cannot d...
I went to use the straight talk via messaging, and it told me that my carrier doesn't s...
I filled my husbands phone and my phone on may *rd, getting messages saying our service...
Get help with my issue

Straight Talk Twitter-based Customer Help - Stats

Twitter @ Handle
@MyStraightTalk
Call-back available
NO
Best hours
24 hours, 7 days
Right time to tweet them
2pm
Expected reply tweet
38
Issue turnaround time
44
Rank (amongst all ways to contact)
6
Legibility of messaging
71%
Customer service rating
72%
Customer votes
3,012
Information last updated
Sun May 31 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

Straight Talk Customer Service through Twitter

Straight Talk is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Straight Talk will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Straight Talk your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Straight Talk that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Straight Talk's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Straight Talk

Of the 10 way(s) to get in touch with Straight Talk, customers like you claim that the best one is the 800-876-5753 option. From this page you can easily access all the possible contact information options for Straight Talk as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Straight Talk? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Straight Talk

More Companies on Twitter

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.
Call Now: 888-379-2546
Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!