Straight Talk Customer Care on Twitter

Getting Straight Talk's Attention on Twitter by GetHuman

@MyStraightTalk
Customer Twitter Account
Usually replies within: 38 hours
Best time to tweet: ~2pm
#6 of 10 contacts
3,012 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting Straight Talk

I sent my friend in Kenya my old iphone he is not with straight talk but I would like t...
it wont let me track my order
I need to refill my phone and your web site is not working or letting me refill. I hav...
My txt works my internet works but I can't use the regular phone to call out or let peo...
how would i go about returning a phone that i just purchase
I can't send message on my MTN line.*It keeps saying sending failed. I have credit
When I try to login to my account I put my number I do not remember the password an do...
I want to put my prepaid card on new phone. I'm at McDonald's
Trying to activate new straight talk phone
Close account, effective today. Credit my account balance. Let me know my credit.
I need my pin code for a telephone number change
Change Acct Number for Auto Pay
Need to get my old phone number activated with straight talk and also get my $** plan p...

Get help with my issue

Straight Talk Twitter-based Customer Help - Stats

Twitter @ Handle@MyStraightTalk
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet38
Issue turnaround time48
Rank (amongst all ways to contact)6
Legibility of messaging71%
Customer service rating72%
Customer votes3,012
Information last updatedSun May 09 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Straight Talk Customer Service through Twitter

Straight Talk is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Straight Talk will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Straight Talk your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Straight Talk that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Straight Talk's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Straight Talk

Of the 10 way(s) to get in touch with Straight Talk, customers like you claim that the best one is the 800-876-5753 option. From this page you can easily access all the possible contact information options for Straight Talk as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Straight Talk? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Straight Talk

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