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How Do I Check If Simple Mobile Service Is Available in My Area?

Simple Mobile is a prepaid cellular service operating on the T-Mobile 4G LTE Network. Its plans include unlimited data with no slowed speeds and unlimited talk & texts. However, coverage is not available everywhere. Keep reading to learn about the different ways you can check for service availability in your area.

Using the Simple Mobile Coverage Map

The coverage map helps you check for service availability in your area. However, you should note that coverage areas do not always guarantee the availability of service. Even though there may be coverage in your area, you may still have difficulties getting service. Some locations have limited or no coverage.

Even though the coverage map is helpful, there is no way to guarantee coverage. The map only shows the approximate wireless coverage for voice calls while outdoors.

Even if the map shows that there is coverage in an area, it may not be available. Some areas have significant interruptions and limitations. They may affect the quality of your connections. In some areas, you may have to deal with issues such as slow data, frequent call interference, and dropped connections.

There are plenty of reasons why you may experience service outages. Some of them include; technical problems, network changes, signal strength, weather conditions, and obstructions.

Without service, it is impossible to make calls or operate your phone. The information on the service coverage map is based on public carriers, your phone, location, and other resources. The information may not always be accurate.

International Service

All your Simple Mobile plans have unlimited international texting from the United States. You can enjoy international service at no extra charge. You also enjoy unlimited talk in 69 countries. If you have trouble making international calls, you may seek help from the customer service team.

Another option to check the availability of Simple Mobile service in your area is to contact the customer service team.

The best way to contact Simple Mobile is on the phone. It is convenient and you get the chance to speak directly with an agent. When speaking with a support agent, you need to provide them with the details of your location. It is not always easy to get help the first time. You may need to call a few times. Another option to speak with a representative is on live chat.

Email support is great as you can keep records of your interactions with a customer care agent. Email support is a good option if you don't need to speak directly with an agent.

Consider seeking support on Facebook/Messenger if you don't mind waiting. With Facebook/messenger, you may seek support in private or in public. If you seek support in public, you may get help from other customers. You are also likely to get help fast. When seeking support on Facebook/Messenger, the customer care agents may ask you to contact them on the phone or email.

On the Simple Mobile help desk, you can find information that answers your questions. It has plenty of tips and issue-specific topics that may address your needs. Consider seeking support on the help desk before exploring other options. On the help desk, the customer care agents may ask you to continue communications on the phone.