Shaw Communications Customer Care on Twitter

Getting Shaw Communications's Attention on Twitter by GetHuman

www.twitter.com/Shawhelp
Customer Twitter Account
  • Somebody from Shaw Communications usually replies within 4 hours.
  • GetHuman site vistors rank this #9 out of 10 ways to reach them.
While there may be a wait on hold, you will likely get answers faster by calling Shaw Communications instead of messaging them on X (the website formerly called Twitter).

Recent reasons others tried tweeting Shaw Communications

I am wanting to watch a series but the first episode is not available....I am looking f...
My receiver stopped functioning Dec.**,****. A new receiver was sent to me and it was r...
About my shaw account
I want to give you a Police Report no. Because I got a letter on my name and address wi...
paid ***.** on my account on dec ** next get call automated have ** days to make paymen...
I have an old Hitron router with * Ethernet ports on the back. Shaw offered us a new o...
Wife called X-Mas day because satalite went down. You said you would send someone on We...
Change our billing information
Cannot get help with my connection issue. Shaw does not want to talk to it’s customers...
I set up my Bluecurve equipment just now and signed in to my shaw Account. It shows the...
I want to check my bill because my channels are currently cut back
would like to find out when my contract is up
Change contact information on account

Shaw Communications Twitter-based Customer Help - Stats

Twitter @ Handlewww.twitter.com/Shawhelp
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet4
Issue turnaround time6
Rank (amongst all ways to contact)9
Legibility of messaging91%
Customer service rating94%
Customer votes545
Information last updatedFri Feb 23 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Shaw Communications Customer Service through Twitter

Shaw Communications is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that Shaw Communications will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM Shaw Communications your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like Shaw Communications that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that Shaw Communications's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting Shaw Communications

Of the 10 way(s) to get in touch with Shaw Communications, customers like you claim that the best one is the 888-472-2222 option. From this page you can easily access all the possible contact information options for Shaw Communications as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach Shaw Communications? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact Shaw Communications

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