BB&T Bank Customer Care on Twitter

Getting BB&T Bank's Attention on Twitter by GetHuman
Customer Twitter Account
Usually replies within: 16 hours
Best time to tweet: ~3pm
#7 of 7 contacts
3,171 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting BB&T Bank

Tried to call bent since Sept * to pay constant credit account. Will not let me pay it...
Can someone please call me* So I can tell them bout my phone
I had an account that was opened in my name. I understand that BB&T merged with SunTrus...
Wanted to ask for a overdraft fee to be removed. As well as a payment be blocked also.
There was account opened in my name. I did not opened this account. I understand that b...
How are you doing today. My name is Jameel Kalid amd since I've been banking with BB&T...
I want to ensure that a $*** check number *** made payable to Herps Alive will clear. H...
What is BB&T's responsibility when a builder fails to complete a home in more than two...
Need to make a payment and won’t let me online once it setup account
Account used for mortgage auto pay had to be closed.*Need to set up auto pay with new a...
Necesito bloquear mi zelle de la cuenta
I need to confirm my escrow account shortage. I recently changed my insurance provider...
I would like to speak to someone about getting a late payment taken off my credit please!

Get help with my issue

BB&T Bank Twitter-based Customer Help - Stats

Twitter @ Handle
Call-back availableNO
Best hoursMon-Fri 6am-10pm, Sat-Sun 9am-9pm EST
Right time to tweet them3pm
Expected reply tweet16
Issue turnaround time24
Rank (amongst all ways to contact)7
Legibility of messaging56%
Customer service rating65%
Customer votes3,171
Information last updatedThu Sep 28 2023 08:00:00 GMT+0000 (Coordinated Universal Time)

BB&T Bank Customer Service through Twitter

BB&T Bank is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that BB&T Bank will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM BB&T Bank your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like BB&T Bank that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that BB&T Bank's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting BB&T Bank

Of the 7 way(s) to get in touch with BB&T Bank, customers like you claim that the best one is the 888-228-6654 option. From this page you can easily access all the possible contact information options for BB&T Bank as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach BB&T Bank? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact BB&T Bank

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