American Airlines Customer Care on Twitter

Getting American Airlines's Attention on Twitter by GetHuman

Customer Twitter Account
Usually replies within: 22 hours
Best time to tweet: ~2pm
#10 of 10 contacts
34,095 customer votes
Why do you want to tweet them? GetHuman connects you to other customers with the same issue, how they fixed it and other pro tips.

Recent reasons others tried tweeting American Airlines

need to cancel flight
We travelled from San Diego to JFK on April ** **** Flight No. **** operated by Jet Blu...
Hello,**You lost my bag yesterday and I need to locate it. I'm unable to look it up on...
I am trying to get a copy of the receipt for a checked bag to complete my expense repor...
My flight was delayed for * hours and I need a refund
I have been charged for an AA reservation that I did not make. How can I get immediate help.
Need to rebook existing airline tickets..held for *:** hrs and phone disconnected..
Canceled flight. But the website says it’s still going ahead tomorrow at *am DPXCIK
Rebook delayed flight
Missed flight due to extenuating circumstances. That fall under American Airlines polic...
I have a flight leaving Orlando Florida * pm*May ******* my final destination is Sea...
My friend was booked on a flight departing LAX and failed to show up in Harrisburg Int...
Is there any chance of getting information on if a ticketed passenger was actually onbo...

Get help with my issue

American Airlines Twitter-based Customer Help - Stats

Twitter @ Handle@AmericanAir
Call-back availableNO
Best hours24 hours, 7 days
Right time to tweet them2pm
Expected reply tweet22
Issue turnaround time33
Rank (amongst all ways to contact)10
Legibility of messaging71%
Customer service rating37%
Customer votes34,095
Information last updatedWed May 31 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

American Airlines Customer Service through Twitter

American Airlines is on Twitter and that's great if you are too (we're guessing you are since you're here). Generally, companies respond quickly to customer requests made via Twitter because they know the conversation is public. However, many customer service teams are not equipped to actually solve problems over Twitter and they will often reply quickly to tell you to call or direct you to their help desk. We're not saying that American Airlines will do this, but don' be surprised if they do.

Customer Support through Twitter in General

One thing you might like even more than trying to tweet or DM American Airlines your customer service problem is to use GetHuman's problem-specific help tool. For companies and problems where phone is the best or only way to deal with the issue, we give you tools to get through to a rep as much as 75% faster. But for companies like American Airlines that might not have a phone number, we also provide tools for getting their attention on Twitter and linking back to a page that you own on GetHuman's website. The nice thing about that is that you can track views of other customers on your own page, which is something that American Airlines's personnel would be able to see as well, meaning that you can share and publicize your issue to get attention faster.

More about contacting American Airlines

Of the 10 way(s) to get in touch with American Airlines, customers like you claim that the best one is the 800-433-7300 option. From this page you can easily access all the possible contact information options for American Airlines as well as read up on common problems that other customers are having, find out how to fix the most popular ones, read reviews, and more. Know of any other ways to reach American Airlines? Pretty please let GetHuman know about it. We work hard to bring you as much free information and tooling as we can, and we grow that toolset every day, bringing things like the call-back tool that skips the hold music when calling a company or call-recording for customers (beta). The more you use GetHuman and tell friends about it, the more we're able to provide useful, free tools for you and customers worldwide.

How to Contact American Airlines

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