Ally Bank Customer Service

Contact Ally Bank & solve common issues

Use Ally Bank's Phone Number

Ally Bank's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Ally Bank. Below you will also find the phone and non-phone-based contact information we've gathered.

Ally Bank: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Ally Bank.
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Click below to show 29 more questions, answers, and complete guides to common Ally Bank customer support problems.

Contacting Ally Bank customer support

Below you can compare and contrast the 8 ways to contact Ally Bank by looking at which ones are the fastest and which ones other customers recommend the most for solving Ally Bank customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ally Bank across the following channels: Phone, Chat, Web, Email.

Phone number / contactWaitVotes
877-247-2559
Customer Service
3 mins28
855-880-2559
Ally Invest
12 mins259
Live Chat at ally.com
Customer Service
14 mins69
Online Help at ally.com
Customer Service
< 2 hrs109
customerservice@ally.com
Customer Service
< 2 hrs66
757-247-2559
International Callers
10 mins166
855-256-2559
Home Loans
13 mins210
888-568-0186
Billing and Online Accounts
9 mins231

Recent reasons customers contacted Ally Bank:

Account Number: ***-****-******To Whom It May Concern:**I’m writing this letter on beha...
Good morning, my name is Jana, and I am a Hertz Corporation Rental Car Representative...
I am the legal inheritor of a vehicle financed by Ally that was owned by my cousin. My...
Hello. Ally bank emailed me saying they were trying to get in touch with me and gave m...
I just need to make my first car payment. I am unfamiliar with this process, as this is...
Need to change a shared account to a single user account
I wanted to get the balance and pay off on my loan
I WOULD LIKE TO HAVE THE E-MAIL FOR CEO OF ALLY BANK DUE TO KNOW ONE CARES TO HELP OR L...
I had double payed for the month of October. I call your customer service. I tell th...
Cannot access my account. They ask me to verify but do not text me a verification code...
Where is my debit card second time I’ve ordered it still has not come

Help me with my issue

Does GetHuman work with Ally Bank?

GetHuman does not work with Ally Bank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Ally Bank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Ally Bank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Ally Bank at a Glance

Ally Bank has 1 chat option
Ally Bank has 1 customer email
Ally Bank has 1 help forum
Ally Bank has no twitter handle
Ally Bank has no facebook page
Contact information overview

Answered on this page:

How Do I Sell Options on Ally Invest?
How Do I Recover a Hacked Ally Invest Account?
How Do I Reset My Ally Invest Password?
How Do I Find My Ally Bank Account and Routing Numbers?
How Do I Set Up a Recurring Bill Payment with Ally Bank?
How Do I Send a Wire from My Ally Bank Account?
How Do I Elect Ebills in My Ally Bank Account?
Solutions to common issues

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