How Do I Cancel My Ally Bank Credit Card?

Ally Bank credit cards offer great convenience to many people. A few reasons can make you decide to cancel your Ally Bank credit card. Check for any rewards and balances that your credit account might have before cancelling the credit card. Contact an Ally Bank representative and mail them a letter telling them that you want your Ally Bank credit card to be cancelled.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

How Do I Cancel My Ally Bank Credit Card?

Ally Bank offers credit cards to its customers. When you have this credit card, you can make payments and cash advances. The money that you use together with other charges will be paid back monthly.

Ally Bank credit cards contain a card number that is needed for the processing of payments. The number is made up of Ally Bank's identification number, a customer's account information and a check digit. You can make payments online using this number.

You might decide to cancel your Ally Bank credit card due to various reasons. If you decide to do that, follow the right procedures to avoid incurring some fees or losing some of your money. Below is a guideline on how to cancel an Ally Bank credit card.

Pay all your balances

You should not cancel an Ally Bank credit card with a balance as you might end up paying a lot of money in the end. If you do not have enough money for paying off the balances, have them moved to your balance transfer credit card.

Redeem Your Rewards

This should be done if your credit card has unused points, cashback or mails. If you do not want to redeem them, have them transferred to another Ally Bank credit account. If you do not do any of the above, they will be lost.

Contact an Ally Bank Representative

You can get Ally Bank contact information on its website or your mobile app. Talk to an Ally Bank representative and tell them that you want to cancel your credit card. Also, ask the Ally Bank representative to give you an address where you will send the Ally Bank credit card cancellation letter.

Send a Credit Card Cancellation Letter to The Provided Address

Write a letter explaining that you want your Ally Bank credit card to be cancelled. Make sure that the letter has your address, account number, name and phone number. Also, include the details of the phone call that you made requesting for the credit card cancellation. You can request the recipient to send you a written confirmation showing that your Ally Bank credit card has been cancelled.

Look At Your Ally Bank Credit Account Report

You should check this report after a month as the cancelled credit card will not immediately reflect on your credit report. Once it reflects, look at reasons as to why the Ally Bank credit card was cancelled. The report should show that the Ally Bank credit card was cancelled because the consumer requested it to be cancelled. If this is not what is written there, contact an Ally Bank representative to have it changed to that. If you do not do so, your credit score will be negatively affected.

Dispose Of Your Ally Bank Credit Card

You can cut your credit card into pieces or shred it depending on the material that your Ally Bank credit card is made from. You can mail the credit card back to Ally Bank if you do not want to destroy it. Request the bank to send you an envelope if you decide to mail the credit card.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Cancel My Ally Bank Credit Card?

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