Virgin Media Phone Number

Call Virgin Media customer service faster with GetHuman

0845 4541111
Customer service
Current Wait: 4 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 1:30pm
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Reasons customers like you called recently

I have lost my password and account number
On demand is completely unstable it breaks down every few minutes
Can you send prepaid labels to return equipment (received your email to remind me) I h...
I wish to get my PAC as my Addict Tariff is becoming obsolete. I am using an old *nd h...
The engineer who came to install the internet , cut off the wrong cable from the other...
Hello,*I'm calling on behalf of my father who is classed as a 'vunerable person'. He su...
I have cancelled my contract to end of the **th. But most of my services have been knoc...
I have missing channels and sky spots
Most of tv channels not working
MY BROADBAND IS WORKING BUT MY WIFI AND MY TIVO BOXES ARE NOT
I HAVE BEEN WITHOUT MY TV SINCE AROND **AM THIS MORNING CAN YOU HELP ME AS I AM HOUSE B...
not receiving tv channels
No TV or broadband this morning still nothing *** just says ring back no message about...
My TV chanels wont start TV is on,picture is there but progrmmes wont start
my tv is not shwing programs i want it fixed
See more recent reasons for calling

Help me with my issue

Customer Number 0845 4541111 - by the Numbers

Phone number to dial0845 4541111
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanPress 1, then keep pressing 0
Average wait
Current wait4
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication79%
Quality of help86%
Customer votes770
Information last updatedTue Nov 30 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Virgin Media's Best Toll-Free/800 Customer Phone Number

This is Virgin Media's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Virgin Media agent. This phone number is Virgin Media's Best Phone Number because 10,914 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845 4541111 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call Virgin Media first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Virgin Media has 4 phone numbers. It's not always clear what is the best way to talk to Virgin Media representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Virgin Media - by phone or otherwise

While 0845 4541111 is Virgin Media's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Virgin Media customers, is by calling their 01256 752 0002 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Virgin Media please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Virgin Media.

What is GetHuman's Relationship to Virgin Media?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Virgin Media. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our UPS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DirecTV Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like UPS or DirecTV. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Virgin Media Contact Info

All Virgin Media contacts
Virgin Media Phone NumberBEST
Virgin Media Live Chat
Virgin Media Help Desk
General customer information

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