Virgin Media Phone Number

Call Virgin Media customer service faster with GetHuman

0845 4541111
Customer service
Current Wait: 7 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 2:45pm
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Reasons customers like you called recently

how the bill explains? there's a * separate deduction on the debit card, right? can you...
Why is my latest bill £** higher
got new landline number with virgin and i keep getting phone calls from dodgy companies...
My landline with the manual old type handset was removed by virgin and replaced with my...
Our Virgin phone landline was accidentally cut during building works. We need an engine...
Virgin media volt benefit not applied
wifi dropping out, orange light on hub *, very poor wifi, equipment installed from prev...
I received an email from Virgin regarding my bill. When i attempted to open it I had t...
Ffwgegeywywg shahs hahwhwv a shahs a d shag she shehehwg where gave keys she beiegavshr...
My land line is not working Thought it was my old phone purchased new still not Phone r...
My hub * is failing to work. I have to restart it several times a day. If not replaced...
I rang to ask for a new PIN number and was told I would have to change the sort code wh...
Red button not working properly*unable to get interactive football matches
Hi, I forgot my virgin media password
Wi-Fi black spots in home, Wi-Fi non existent in certain rooms, this is getting worse a...
See more recent reasons for calling

Help me with my issue

Customer Number 0845 4541111 - by the Numbers

Phone number to dial0845 4541111
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2:45pm
Navigate phone maze to a humanPress 1, then keep pressing 0
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web
Quality of communication78%
Quality of help85%
Customer votes771
Information last updatedTue Nov 29 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Virgin Media's Best Toll-Free/800 Customer Phone Number

This is Virgin Media's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Virgin Media agent. This phone number is Virgin Media's Best Phone Number because 10,914 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845 4541111 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call Virgin Media first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, Virgin Media has 4 phone numbers. It's not always clear what is the best way to talk to Virgin Media representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Virgin Media - by phone or otherwise

While 0845 4541111 is Virgin Media's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team , according to other Virgin Media customers, is by calling their 01256 752 0002 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Virgin Media please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Virgin Media.

What is GetHuman's Relationship to Virgin Media?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Virgin Media. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Virgin Media Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Virgin Media contacts
Virgin Media Phone NumberBEST
Virgin Media Live Chat
Virgin Media Help Desk
General customer information

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