Virgin Media Phone Number

Calling Virgin Media customer service faster by GetHuman

0845 4541111
Customer service
Current Wait: 8 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 3:45pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Delivery problemCancel subscriptionComplaintA different issue
Get to a live person fastest: Press 1, then keep pressing 0

Customer Number 0845 4541111 - by the Numbers

Phone number to dial
0845 4541111
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
3:45pm
Navigate phone maze to a human
Press 1, then keep pressing 0
Average wait
4
Current wait
8
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or chat or web
Quality of communication
84%
Quality of help
91%
Customer votes
714
Information last updated
Fri Jan 18 2019 10:00:00 GMT+0000 (UTC)

Virgin Media's Best Toll-Free/800 Customer Phone Number

This is Virgin Media's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Virgin Media agent. This phone number is Virgin Media's Best Phone Number because 10,914 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0845 4541111 include Delivery problem, Cancel subscription, Complaint and other customer service issues. Rather than trying to call Virgin Media we recommend you tell us what issue you are having and then possibly contact them via phone or chat or web. In total, Virgin Media has 4 phone numbers. It's not always clear what is the best way to talk to Virgin Media representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Virgin Media - by phone or otherwise

While 0845 4541111 is Virgin Media's best toll-free number, there are 6 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Virgin Media customers, is by calling their 01256 752 0002 phone number for their Customer Service department. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact Virgin Media please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Virgin Media.

What is GetHuman's Relationship to Virgin Media?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Virgin Media. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Best Buy Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Equifax Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Best Buy or Equifax. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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