Virgin Media Customer Service

Phone Number & Getting a Rep

Virgin Media Customer Service number

Calls Customer Service·See main phone number & contact info

How do I talk to a human at this Virgin Media number?

A:Quick menu option.

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Friday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.

How long will I have to wait to speak to Virgin Media Customer Service?

A:The average hold time is 2 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

All Virgin Media customer service contact information

This is the #4 most popular Virgin Media phone number out of 4. Click above to go back to the main customer service number and other contact information, including Virgin Media email addresses, twitter handles, and live chat options.

More Virgin Media Customer Phone Numbers

Customer Service

0845 4541111
Main phone number · 24 hours, 7 days · Press 1, then keep pressing 0 ·

Customer Service

01256 752 0002
Mon-Fri 9am-5pm EST · Calling this Virgin Media number should go right to a real human being ·

Customer Service

24 hours, 7 days · Menu options. Quick pick up. ·

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Virgin Media phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Quick menu option.

What are the hours and when should I call?

Virgin Media operates the call center for this 01143030430 phone number 24 hours, 7 days. The short answer is that you should call on a Friday. This observation and the following section are based on analysis of a sample set of 1,819 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Virgin Media phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Virgin Media staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Virgin Media is Friday. The most busy day to call is Tuesday. Again, this is based on a sample of 1,819 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Virgin Media is Friday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Virgin Media staffs the call center well on Friday.
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