Virgin Media Customer Service Phone Number

01256 752 0002
Hold time now: 7 mins (avg 4)
Best time to call: 1pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Virgin Media phone number (it's ranked #2). Most customers call 0845 4541111 for support: Click here for best option

Other customers got on the phone recently because:

Can’t log into mobile account
I would like to down grade my tv package
Need a booster box we can't pick up Internet in a couple of parts of the house we have...
My mother received a text yesterday saying that someone would call yesterday to pick up...
I want to change my direct debit date, the only way they offer to do this is by text me...
Virgin have locked my email account, I spoke to them this morning at *.**am and they ha...
I need a document with my name and address on that I can download rather than sent via...
I need to talk to someone as soon as possible.*I've been making payments every month, b...
Hi I wanted to know were my order was it supposed to come today
I was in hospital with COVID haven't been well and want to start paying my Virgin media...
LANDLINE ONLY WORKS NOW AND THEN OVER THE LAST * YRS AN ENGINEER CALLED BEGINNING OF LA...
I have accidentally deleted my email relating to my Virgin flight to New York in Februa...
I have just had a engineer visit me to help with my package he recommends to change the...
Hi. I need to talk to someone at VM about arranging a payment agreement for the outstan...

Help me with my issue

Virgin Media Customer Service Phone Number 01256 752 0002 - Info & Statistics

Phone number to dial01256 752 0002
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial1pm
Navigate phone maze to a humanDirect to human
Average wait4
Current wait7
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication74%
Quality of help93%
Customer votes576
Best phone number0845 4541111
Information last updatedSun Jan 23 2022 09:00:00 GMT+0000 (Coordinated Universal Time)

Virgin Media's 01256 752 0002 Customer Service Number

This Virgin Media phone number is ranked #2 out of 4 because 10,914 Virgin Media customers tried our tools and information and gave us feedback after they called. The reason customers call 01256 752 0002 is to reach the Virgin Media Customer Service department for problems like Delivery problem, Cancel subscription, Complaint. As far as we can tell, Virgin Media has call center locations in null and you can call during their open hours Mon-Fri 9am-5pm EST. Virgin Media has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 01256 752 0002 and ways to call or contact Virgin Media with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Virgin Media

Calling Virgin Media at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 01256 752 0002. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Virgin Media Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Virgin Media Once on the phone with Virgin Media's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Virgin Media in General

While 01256 752 0002 is Virgin Media's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 0845 4541111 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Virgin Media help by calling them, is that other customers give their customer support at this number a 74% score for their communication skills and a 93% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Virgin Media Contact Info

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