Virgin Media Customer Service Phone Number

01256 752 0002
Hold time now: 5 mins (avg 4)
Best time to call: 1:45pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Direct to human
This is not the most popular Virgin Media phone number (it's ranked #2). Most customers call 0845 4541111 for support: Click here for best option

Other customers got on the phone recently because:

I cannot receive e mails as my NTL settings are out of date.
My landline hasn’t worked at all since I moved house a month ago. I’ve followed all adv...
nonkkknknknknknnonkkknknknknknnonkkknknknknknnonkkknknknknknnonkkknknknknknnonkkknknknk...
Landline, require new hub for fibre home phone service but cannot find link to order it...
My contract with yourselves clearly states I have M*** broadband, but when I check the...
I want to speak with a human from virgin media ,either telephone or email. *Can not eve...
Virgin was installing fiber in my street, due to this , my telephone line was damaged...
I've been billed** for a pay per veiw
My landline is not working. I have attempted to login to my account without success...
Need a piece of paper with a barcode on it so I can take it to a paypoint to pay my bil...
price increase from april far too much. wish to change to cheaper monthly package pleas...
Received new virgin box, installed OK, all working OK apart from box which has only whi...
I have to book engineer to install my Internet as I don't have a virgin socket & I can...
I have left virgin as I am moving house I cancelled and paid **pds on the closing bill...

Help me with my issue

Virgin Media Customer Service Phone Number 01256 752 0002 - Info & Statistics

Phone number to dial01256 752 0002
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 9am-5pm EST
Best time to dial1:45pm
Navigate phone maze to a humanDirect to human
Average wait4
Current wait5
Rank (among phone numbers)2
Rank (overall)3
Alternate methodsphone or chat or web
Quality of communication77%
Quality of help71%
Customer votes579
Best phone number0845 4541111
Information last updatedMon Mar 20 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Virgin Media's 01256 752 0002 Customer Service Number

This Virgin Media phone number is ranked #2 out of 4 because 10,914 Virgin Media customers tried our tools and information and gave us feedback after they called. The reason customers call 01256 752 0002 is to reach the Virgin Media Customer Service department for problems like Delivery problem, Cancel subscription, Complaint. As far as we can tell, Virgin Media has call center locations in null and you can call during their open hours Mon-Fri 9am-5pm EST. Virgin Media has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 01256 752 0002 and ways to call or contact Virgin Media with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Virgin Media

Calling Virgin Media at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 01256 752 0002. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Virgin Media Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Virgin Media Once on the phone with Virgin Media's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Virgin Media in General

While 01256 752 0002 is Virgin Media's #2 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 0845 4541111 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Virgin Media help by calling them, is that other customers give their customer support at this number a 77% score for their communication skills and a 71% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Virgin Media Contact Info

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