Virgin Media Customer Service Phone Number

01616630021
Customer Service
  • Calls Virgin Media's Customer Service department
  • On average, callers wait 100 minutes to talk to a person when they call
  • Call center hours are 24 hours, 7 days
  • We recommend calling around 3:45pm
  • Some common reasons that visitors to GetHuman call Virgin Media include Delivery problem, Cancel subscription, and Complaint.
  • Get a real live human at this number: Menu options. Quick pick up.
  • This is not the most popular Virgin Media phone number (it's ranked #3). Most customers call 0845 4541111 for support.

Other customers got on the phone recently because:

Green exchange box is broken, has been for ** weeks, team came out and put barriers aro...
Email I prepared (but cannot send!):**Hello*Account no. **********Today I agreed to a n...
hello telephoned services yesterday with regards to home phone not working as cannot fi...
Been trying to rearrange my installation date, online guide indicates that this can be...
Virgin tv box keeps overheating when in use. It has to be switched off every night and...
dead landline *days due to outage in area wn* *qn.. forum tech says this is being resol...
Would like to leave. How much do I have to pay,?
i have two accounts in my name ******** area ** which i use at ** stewart royd, heckmo...
Since being notified by CARS Debt collection that I apparently have a debt, I’ve rung t...
I have been contacted by C.A.R.S., Jefferson Capital about an apparent debt. *I had no...
Virgin Media have charged me for not returning their equipment. They did not send me th...
After cancelling my Virgin Media services as they were not able to transfer my services...
My name is Peter Mcghin. A car has crashed into a large junction box outside my house...
Despite several attempts to cancel my virgin account that has been in suspended service...

Virgin Media Customer Service Phone Number 01616630021 - Info & Statistics

Phone number to dial01616630021
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:45pm
Navigate phone maze to a humanMenu options. Quick pick up.
Average wait100
Current wait109
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or chat or web
Quality of communication85%
Quality of help78%
Customer votes501
Best phone number0845 4541111
Information last updatedTue Apr 16 2024 08:00:00 GMT+0000 (Coordinated Universal Time)

Virgin Media's 01616630021 Customer Service Number

This Virgin Media phone number is ranked #3 out of 4 because 10,914 Virgin Media customers tried our tools and information and gave us feedback after they called. The reason customers call 01616630021 is to reach the Virgin Media Customer Service department for problems like Delivery problem, Cancel subscription, Complaint. As far as we can tell, Virgin Media has call center locations in null and you can call during their open hours 24 hours, 7 days. Virgin Media has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 01616630021 and ways to call or contact Virgin Media with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Virgin Media

Calling Virgin Media at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 01616630021. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Virgin Media Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Virgin Media Once on the phone with Virgin Media's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Virgin Media in General

While 01616630021 is Virgin Media's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 0845 4541111 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Virgin Media help by calling them, is that other customers give their customer support at this number a 85% score for their communication skills and a 78% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Other Virgin Media Info

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