Virgin Media Customer Service Phone Number

01616630021
Hold time now: 145 mins (avg 100)
Best time to call: 10:15am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Menu options. Quick pick up.
Virgin Media's #1 Phone Number

Virgin Media Customer Service Phone Number 01616630021 - Info & Statistics

Phone number to dial01616630021
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial10:15am
Navigate phone maze to a humanMenu options. Quick pick up.
Average wait100
Current wait145
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or chat or web
Quality of communication87%
Quality of help80%
Customer votes498
Best phone number0845 4541111
Information last updatedFri Aug 10 2018 08:00:00 GMT+0000 (UTC)

Virgin Media's 01616630021 Customer Service Number

This Virgin Media phone number is ranked #3 out of 4 because 10,914 Virgin Media customers tried our tools and information and gave us feedback after they called. The reason customers call 01616630021 is to reach the Virgin Media Customer Service department for problems like Delivery problem, Cancel subscription, Complaint. As far as we can tell, Virgin Media has call center locations in null and you can call during their open hours 24 hours, 7 days. Virgin Media has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 01616630021 and ways to call or contact Virgin Media with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Virgin Media

Calling Virgin Media at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 01616630021. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Virgin Media Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Virgin Media Once on the phone with Virgin Media's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare Virgin Media's phone numbers against each other.

Contacting Virgin Media in General

While 01616630021 is Virgin Media's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 0845 4541111 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Virgin Media help by calling them, is that other customers give their customer support at this number a 87% score for their communication skills and a 80% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact Virgin Media.
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