Virgin Media Customer Service Phone Number

01616630021
Hold time now: 146 mins (avg 100)
Best time to call: 2pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Menu options. Quick pick up.
This is not the most popular Virgin Media phone number (it's ranked #3). Most customers call 0845 4541111 for support: Click here for best option

Other customers got on the phone recently because:

The new contract is wrong and I need this rectifying. I have spoken to four*five diffe...
hi*i have combined package of wifi and phone of ** pounds*wifi ** and phone ** i guess...
My contract is ending end of January ****. Wish to discuss new contract
Our broadband is not working. When will it be fixed? I have lost money as my business i...
Hello, I would like to withdraw from the contract signed yesterday
I can't get emails on my Virgin mobile phone. I contacted your people who pointed me...
I used to have WiFi available on *ghz and *.*ghz now it's only * and my kindle can't re...
I have no confirmation via email of discount applied today of £* Please confirm it is done
Hi I have been waiting for a response on WhatsApp for over half an hour I wasn't paid a...
You should have collected your equipment on Thursday December **rd but nobody came. I k...
My address is incorrect on my account and I need it updated
I 'm selling my property, so i don't need broadband as i'm going to stay with my daugh...
Hi, I would like to change my broadband package. Virgin Media says on my account page i...
My Virgin landline has not worked for months, and worked badly for years before that. I...

Help me with my issue

Virgin Media Customer Service Phone Number 01616630021 - Info & Statistics

Phone number to dial01616630021
Call-back availableNO
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial2pm
Navigate phone maze to a humanMenu options. Quick pick up.
Average wait100
Current wait146
Rank (among phone numbers)3
Rank (overall)4
Alternate methodsphone or chat or web
Quality of communication90%
Quality of help83%
Customer votes495
Best phone number0845 4541111
Information last updatedMon Jan 17 2022 08:00:00 GMT+0000 (Coordinated Universal Time)

Virgin Media's 01616630021 Customer Service Number

This Virgin Media phone number is ranked #3 out of 4 because 10,914 Virgin Media customers tried our tools and information and gave us feedback after they called. The reason customers call 01616630021 is to reach the Virgin Media Customer Service department for problems like Delivery problem, Cancel subscription, Complaint. As far as we can tell, Virgin Media has call center locations in null and you can call during their open hours 24 hours, 7 days. Virgin Media has 4 phone numbers and 6 different ways to get customer help. We've compiled information about 01616630021 and ways to call or contact Virgin Media with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Virgin Media

Calling Virgin Media at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. Unfortunately, our call-you-back tool is not available for 01616630021. For companies that we support, we call for you, press the right buttons to get through the phone menus, wait on hold, and call you back when Virgin Media Customer Service agents can talk. It's not available here, but keep an eye out for it when future customer service issues arise with companies other than Virgin Media Once on the phone with Virgin Media's Customer Service department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Virgin Media in General

While 01616630021 is Virgin Media's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 0845 4541111 is their best customer phone number overall, and we have put together a comparison of their 6 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Virgin Media help by calling them, is that other customers give their customer support at this number a 90% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Virgin Media Contact Info

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