Verizon Wireless Financial Customer Service

Phone Number & Contact Info

Verizon Wireless Financial's Best Phone Number

800-837-4966
Toll-free·Calls Customer Service·Most popular Verizon Wireless Financial number·We talk to customer service for you·Skip the wait on hold·Call now
Q:

How do I talk to a live human at Verizon Wireless Financial?

A:Calling this Verizon Wireless Financial number should go right to a real human being. You can also use our free service that can talk to Verizon Wireless Financial for you and report back.
Q:

Does Verizon Wireless Financial offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Monday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. You can skip the hold time for free.

Verizon Wireless Financial Customer Phone Numbers

Billing

800-281-8584
Toll-free · 24 hours, 7 days · Press #, enter zip code, press 4, 3, 1, 3, 1 · Enter your phone number or the account number associated with your service. · Free tools available: Talk for me, Skip the wait, Schedule my call

Member Services

866-266-1445
Toll-free · Mon-Fri 7am-9pm, Sat 8am-5pm EST · Keep pressing 0 until you are transferred. · Starting with your area code, please enter the number you are calling about. If you are not yet a customer, press pound. · Free tools available: Talk for me, Skip the wait, Schedule my call

Collections

877-214-4572
Toll-free · 24 hours, 7 days · Press 0, then # for the One Bill Department. · Enter the Verizon number you are calling about, starting with the area code first. · Free tools available: Talk for me, Skip the wait, Schedule my call

New Customers

800-538-2686
Toll-free · Mon-Fri 9am-5pm EST · Press 1 ·

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Verizon Wireless Financial below.

Let us call and talk to Verizon Wireless Financial for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Verizon Wireless Financial phone number to document the phone system.
Here is how our research team describes the way the Verizon Wireless Financial phone system greets you: Starting with your area code, please enter the number you are calling about. If you are not yet a customer, press pound.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Verizon Wireless Financial number should go right to a real human being
Below are some clips we've found from Verizon Wireless Financial's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Verizon. I'm the Verizon assistant. Your call may be monitored or recorded by Verizon and our vendors for quality assurance and security to train our employees and systems. And to personalize your experience. Say enter a phone number or account number associated with the question you are calling about. To become a new customer, say new"
Excerpt from a call with Verizon Wireless Financial
Thursday, January 4, 2024 12:29 AM

They may ask your reason for calling (instead of a menu)

"Welcome to Verizon. I'm the Verizon assistant. Verizon and our partners may record or monitor this call for quality, systems training, and personalization.
Say enter a phone number or account number as associated with the question you are calling about.
To become a new customer, say new customer, or you can say I don't have one."
Excerpt from a call with Verizon Wireless Financial
Saturday, June 22, 2024 9:37 PM

They may ask you to say or enter information

"Welcome to Verizon. I'm the Verizon assistant. Verizon and our partners may record or monitor this call for quality, systems training, and personalization.
Say enter a phone number or account number associated with the question.
You are calling about. To become a new customer, say new customer, or you can say I don't have one."
Excerpt from a call with Verizon Wireless Financial
Friday, June 7, 2024 6:35 PM
In fact, much of this information on this page is superfluous because this Verizon Wireless Financial phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Verizon Wireless Financial operates the call center for this 800-837-4966 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,263 calls made in the last 90 days using our free, web-based phone (see above).

Automatically call when they open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Verizon Wireless Financial call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Verizon Wireless Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Verizon Wireless Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Verizon Wireless Financial is Sunday. The most busy day to call is Monday, which averages 336% more phone calls by comparison. Again, this is based on a sample of 1,263 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.

The best time to call Verizon Wireless Financial

In summation, the best day to call Verizon Wireless Financial is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Verizon Wireless Financial

If you have time to do a bit of reading before you call Verizon Wireless Financial, we recommend you read over some of our problem-specific articles.

Is autopay available for Verizon Wireless Financial?

Yes, autopay is available for Verizon Wireless Financial. Autopay is a convenient and hassle-free way to ensure that your bills are paid on time. With autopay, you can set up automatic payments using a debit card, credit card, or checking account. This ensures that your payments are always made on their due dates, providing you with peace of mind and saving you the effort of manually making payments each month. Autopay is a convenient option for managing your Verizon Wireless Financial account, as it eliminates the risk of late payments and potential service interruptions. You can easily set up autopay online through your Verizon Wireless account or by contacting customer service.

Are there any fees or charges associated with Verizon Wireless Financial?

Yes, there may be fees and charges associated with Verizon Wireless Financial. These fees vary depending on the specific financial services you use. For example, if you choose to finance your device through Verizon Wireless Financial, there may be monthly finance charges. Additionally, late payment fees may apply if you fail to make your payments on time. Other potential fees include activation fees, early termination fees, and taxes. It is important to carefully review the terms and conditions of Verizon Wireless Financial to understand all potential fees and charges that may apply to your specific financial services.

Can I transfer my Verizon Wireless Financial account to someone else?

Yes, you can transfer your Verizon Wireless Financial account to someone else. However, there are certain conditions and requirements that need to be met before the transfer can take place. The account holder must contact Verizon Wireless Financial customer service to initiate the transfer process. The person requesting the transfer must have an existing Verizon Wireless account or create a new one to assume ownership of the financial account. Both parties involved will need to provide their personal information, including Social Security numbers, to complete the transfer. Additionally, any outstanding balances or installment agreements must be settled before the transfer can be finalized. Overall, Verizon Wireless Financial allows for the transfer of accounts, but it involves a few steps and adherence to specific criteria.

Top Verizon Wireless Financial customer service problems

Click the link above to get answers to just about any Verizon Wireless Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Verizon Wireless Financial, and their purpose. Are any of these similar to the reason you are trying to call?
Speak to financial services: "Speak to financial services, please."
- From a call lasting 9m 46s , Jul 1, 2024 6:25 PM
Providing phone numbers: "Giving out phone numbers for contact."
- From a call lasting 1m 21s , Jul 1, 2024 6:22 PM
Payment arrangement inquiry: "I was calling because I had a payment arrangement that was supposed to be taken out of my account yesterday, but I don't see it posted yet."
- From a call lasting 10m 29s , Jun 30, 2024 12:31 PM
Reconnect service for payment: "I need my phone on now, please."
- From a call lasting 9m 52s , Jun 19, 2024 6:39 PM
Billing assistance: "I need help with billing and making a payment."
- From a call lasting 5m 24s , Jun 13, 2024 3:18 AM
Account setup assistance: "Can you help setting up account?"
- From a call lasting 2m 36s , Jun 13, 2024 3:14 AM

More Verizon Wireless Financial Customer Service Contacts

There are of course other ways to contact Verizon Wireless Financial customer service besides the phone. Below we list the best ones, by medium.

Verizon Wireless Financial Customer Service on X (formerly Twitter)

@vzwsupport - Customer Service
Company customer service dedicated Twitter feed
Verizon Wireless Financial, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Verizon Wireless Financial Customer Help Desk / Web Support

verizonwireless.com - Technical Support
Online customer service support
support.verizonwireless.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Verizon Wireless Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Verizon Wireless Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Verizon Wireless Financial agent. This phone number is Verizon Wireless Financial's best phone number because 337,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-837-4966 include Lower my Bill, Cancel Account, Overcharge on Account, Setup Payment Arrangement, Update Account Info and other customer service issues. The Verizon Wireless Financial call center that you call into has employees from Iowa, North Carolina, New York, India and is open 24 hours, 7 days according to customers. In total, Verizon Wireless Financial has 5 phone numbers. It's not always clear what is the best way to talk to Verizon Wireless Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Verizon Wireless Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Verizon Wireless Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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