Verizon Wireless Financial Customer Service

Phone Number & Contact Info

Verizon Wireless Financial's Best Phone Number

800-837-4966
Toll-free·Calls Customer Service·Most popular Verizon Wireless Financial number
Q:

How do I talk to a live human at Verizon Wireless Financial?

A:Calling this Verizon Wireless Financial number should go right to a real human being
Q:

Does Verizon Wireless Financial offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Friday.
Q:

How long will I wait on hold?

A:We don't expect that you will have to wait to talk to a person. This is a direct line. How is this calculated?

Verizon Wireless Financial Customer Phone Numbers

Billing

800-281-8584
Toll-free · 24 hours, 7 days · Press #, enter zip code, press 4, 3, 1, 3, 1 · Enter your phone number or the account number associated with your service.

Member Services

866-266-1445
Toll-free · Mon-Fri 7am-9pm, Sat 8am-5pm EST · Keep pressing 0 until you are transferred. · Starting with your area code, please enter the number you are calling about. If you are not yet a customer, press pound.

Collections

877-214-4572
Toll-free · 24 hours, 7 days · Press 0, then # for the One Bill Department. · Enter the Verizon number you are calling about, starting with the area code first.

New Customers

800-538-2686
Toll-free · Mon-Fri 9am-5pm EST · Press 1 ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this Verizon Wireless Financial phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Calling this Verizon Wireless Financial number should go right to a real human being
Here is how our research team describes the way the Verizon Wireless Financial phone system greets you: Starting with your area code, please enter the number you are calling about. If you are not yet a customer, press pound.
Below are some clips we've found from Verizon Wireless Financial's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Welcome to Verizon. I'm the Verizon assistant. Your call may be monitored or recorded by Verizon and our vendors for quality assurance and security to train our employees and systems. And to personalize your experience. Say enter a phone number or account number associated with the question you are calling about. To become a new customer, say new"
Excerpt from a call with Verizon Wireless Financial
Thursday, January 4, 2024 12:29 AM

They may ask you to say or enter information

"Welcome to Verizon. I'm the Verizon assistant. Your call may be monitored or recorded by Verizon and our vendors for quality assurance and security to train our employees and systems. And to personalize your experience. Say enter a phone number. Or account number associated with the question you are calling about.
To become a new customer, say new customer.
Or you can say I don't have one."
Excerpt from a call with Verizon Wireless Financial
Tuesday, April 16, 2024 1:36 PM
In fact, much of this information on this page is superfluous because this Verizon Wireless Financial phone number is a direct line to a human being. The line is well-staffed and you should anticipate a very short wait on hold or none whatsoever, as long as you are calling during business hours.
We don't know of any phone menus you would encounter when calling either.

What are the hours and when should I call?

Verizon Wireless Financial operates the call center for this 800-837-4966 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 1,007 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Verizon Wireless Financial phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Verizon Wireless Financial staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Verizon Wireless Financial is Sunday. The most busy day to call is Friday, which averages 369% more phone calls by comparison. Again, this is based on a sample of 1,007 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Fri
Busiest
Sat

The shortest wait on hold

We measured the shortest hold times to be on Friday. The longest wait in the queue on average occurs on Monday.

The best time to call Verizon Wireless Financial

In summation, the best day to call Verizon Wireless Financial is Thursday.
Once again, please put this information in perspective because this phone number has no phone menu or long waits. It generally gets picked up right away if calling during their opening hours. If there is any way, it will typically be very short.

Why Customers Call Verizon Wireless Financial

If you have time to do a bit of reading before you call Verizon Wireless Financial, we recommend you read over some of our problem-specific articles.

Is autopay available for Verizon Wireless Financial?

Yes, autopay is available for Verizon Wireless Financial. Autopay is a convenient and hassle-free way to ensure that your bills are paid on time. With autopay, you can set up automatic payments using a debit card, credit card, or checking account. This ensures that your payments are always made on their due dates, providing you with peace of mind and saving you the effort of manually making payments each month. Autopay is a convenient option for managing your Verizon Wireless Financial account, as it eliminates the risk of late payments and potential service interruptions. You can easily set up autopay online through your Verizon Wireless account or by contacting customer service.

Are there any fees or charges associated with Verizon Wireless Financial?

Yes, there may be fees and charges associated with Verizon Wireless Financial. These fees vary depending on the specific financial services you use. For example, if you choose to finance your device through Verizon Wireless Financial, there may be monthly finance charges. Additionally, late payment fees may apply if you fail to make your payments on time. Other potential fees include activation fees, early termination fees, and taxes. It is important to carefully review the terms and conditions of Verizon Wireless Financial to understand all potential fees and charges that may apply to your specific financial services.

Can I transfer my Verizon Wireless Financial account to someone else?

Yes, you can transfer your Verizon Wireless Financial account to someone else. However, there are certain conditions and requirements that need to be met before the transfer can take place. The account holder must contact Verizon Wireless Financial customer service to initiate the transfer process. The person requesting the transfer must have an existing Verizon Wireless account or create a new one to assume ownership of the financial account. Both parties involved will need to provide their personal information, including Social Security numbers, to complete the transfer. Additionally, any outstanding balances or installment agreements must be settled before the transfer can be finalized. Overall, Verizon Wireless Financial allows for the transfer of accounts, but it involves a few steps and adherence to specific criteria.

Top Verizon Wireless Financial customer service problems

Click the link above to get answers to just about any Verizon Wireless Financial customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Verizon Wireless Financial, and their purpose. Are any of these similar to the reason you are trying to call?
Billing assistance: "I need to speak to a representative for billing help."
- From a call lasting 3m 58s , Mar 22, 2024 2:34 PM
Payment arrangement request: "I tried to do a payment arrangement, but it would not allow me to do one."
- From a call lasting 15m 36s , Feb 13, 2024 5:12 PM
Payment arrangement request: "I will try to make half of it on the twenty fifth."
- From a call lasting 19m 38s , Feb 10, 2024 7:22 PM
Requesting personal service: "I would like to inquire about getting personal service."
- From a call lasting 4m 5s , Feb 9, 2024 2:27 PM
Payment inquiry: "I need to speak about my payment."
- From a call lasting 5m 20s , Feb 8, 2024 3:27 AM
Payment arrangement concerns: "Verizon is killing me. They give me headache every day."
- From a call lasting 13m 54s , Feb 6, 2024 1:30 PM
Payment arrangement inquiry: "I had set up a payment arrangement for February first or February second."
- From a call lasting 6m 31s , Jan 29, 2024 9:44 PM
Billing inquiry: "I had a question about my bill, the payment was debited off the wrong account."
- From a call lasting 9m 13s , Jan 23, 2024 5:54 PM
Verification of account number: "Eight zero eight three eight five one three nine three."
- From a call lasting 4m 59s , Jan 22, 2024 5:31 PM
Billing issue with missed payment: "I'm not really sure why my phone got interrupted when my schedule was down on the eighteenth because I specifically said that I'm receiving my disability check on Thursdays."
- From a call lasting 12m 36s , Jan 15, 2024 6:27 PM

More Verizon Wireless Financial Customer Service Contacts

There are of course other ways to contact Verizon Wireless Financial customer service besides the phone. Below we list the best ones, by medium.

Verizon Wireless Financial Customer Service on X (formerly Twitter)

@vzwsupport - Customer Service
Company customer service dedicated Twitter feed
Verizon Wireless Financial, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Verizon Wireless Financial Customer Help Desk / Web Support

verizonwireless.com - Technical Support
Online customer service support
support.verizonwireless.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Verizon Wireless Financial customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Verizon Wireless Financial's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Verizon Wireless Financial agent. This phone number is Verizon Wireless Financial's best phone number because 337,326 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-837-4966 include Lower my Bill, Cancel Account, Overcharge on Account, Setup Payment Arrangement, Update Account Info and other customer service issues. The Verizon Wireless Financial call center that you call into has employees from Iowa, North Carolina, New York, India and is open 24 hours, 7 days according to customers. In total, Verizon Wireless Financial has 5 phone numbers. It's not always clear what is the best way to talk to Verizon Wireless Financial representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Verizon Wireless Financial. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Verizon Wireless Financial. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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