Venmo Phone Number

Call Venmo customer service faster with GetHuman

  • Calls Venmo's Customer Service department
  • The average hold time is 9m
  • Hours are Mon-Fri 10am-6pm EST
  • The best time to call is 8:15am
  • Popular issues for this call center: Trouble Receiving a Payment, Dispute a Charge, Trouble Sending a Payment, Locked Account, and Account Access.
  • Reach a live Venmo agent: Press 0
  • What you hear when you call: Login issues, press 1. Bank transfers, press 2. Account locked or frozen, press 3. Status of payment or refund, press 4. Transactions, press 5. Venmo cards, credit, debit, or teen debit card, press 6. Cryptocurrency, press 7. If you are not a registered member, vendor, merchant, credit card network, or bank, press 8.

Calling Venmo Customer Care at 855-812-4430

Aug 21, 2023

There are a lot of reasons why people might need to call Venmo, from fraudulent transactions to simply forgetting their login information. There are also technical issues and compatibility issues, which means that Venmo customer service is likely busy. Despite that fact, the hold time for Venmo is not bad at all. However, navigating the directory tree can take some time. Once you get to the end of it, the actual wait time to talk to an agent is low, so I would call again if I needed more help. 

I called Venmo because I needed help with resetting my password. My account got locked, and I needed help getting it unlocked so that I could log in and transfer my balance back to my bank card. When I called their phone number, I was greeted by a recorded message that thanked me for calling Venmo and encouraged me to go online and chat with Venmo either from their website or within the app. They stated that service would be faster if I chose one of these two options. 

Then, the recording thanked me for my patience and started to run through my options, which included bank transfer issues, locked or frozen accounts, status refund, business profiles, etc. I pressed three for a locked account and was given two new options: press one for a forgotten password or press two for a code. Then, it told me all issues could be resolved online. 

I pressed one, and the recorded message told me that, for security purposes, password issues have to be done online by the owner of the account. This could be done online or from the app. I thought for a second that meant that I couldn't get help from a live agent, which worried me because I had not been successful at using the app to reset my password. 

However, it then told me that I could press 9 to connect with a live agent. I happily pressed 9, and then, it asked me if the number I was calling from was connected to the account. It was, so I pressed one, and it asked me the last four digits of a bank or credit card tied to my account. I entered the number twice, but it didn't work, so the recording told me that it was unable to validate info and to wait to speak with an agent. While irritating, this was fine because it meant I was going to get to talk to someone. 

Then, it asked me to hold to be transferred and that the wait time would be less than 2 minutes. Piano music played, and I was connected within 30 seconds to an agent who walked me through my problem quickly. I would call again if I needed help because the wait time is so short, even if it took a bit of time to get to the agent. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Reasons customers like you called recently

Unfreeze my venmo account please
You guys are making my Venmo account negative. The payment always was taken out of my V...
I set up a business accused them got bumped off before I finished
I don’t have access to the phone number registered to my Venmo account I want to reset...
I sent money to the wrong person. Same name, but not the right one. Anything I can do t...
Is it possible to print out the transactions from Venmo from my Apple phone
Mi cuenta est* suspendida, no se porque, q tengo q hacer para recuperarla
I need to get money from my VENMO account but can't login. I get an error message *auth*
my wife Sue Patnaude sent me $***.** & $***.** these two items are both locked How can...
I tried creating an account but it says my phone number is already used by someone else
I paid via Venmo for a purchase on FB Marketplace. And then after paying him, he claims...
I'm trying to reset my password but it keeps saying invalid code
Venmo account login, I no longer have access to the number on file and I don’t have acc...
I deposited the check and it's not shown up
Quiero cambiar mi password y no recibo el link en mi correo

Venmo Customer Phone Number 855-812-4430 - Stats

Phone number to dial855-812-4430
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 10am-6pm EST
Best time to dial8:15am
Average wait9 minutes
Current wait15 minutes
Rank (among phone numbers)1
Rank (overall)1
Communication channelsphone, email, web, chat, twitter
Quality of communication80%
Quality of help69%
Customer votes6,755
Information last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)

Venmo's Best Toll-Free/800 Customer Phone Number

This is Venmo's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Venmo agent. This phone number is Venmo's Best Phone Number because 37,602 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 855-812-4430 include Trouble Receiving a Payment, Dispute a Charge, Trouble Sending a Payment, Locked Account, Account Access and other customer service issues. The Venmo call center that you call into has employees from California and is open Mon-Fri 10am-6pm EST according to customers. In total, Venmo has 1 phone number. It's not always clear what is the best way to talk to Venmo representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

What is GetHuman's Relationship to Venmo?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Venmo. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Beyond the Phone Number

There are other ways to get in touch with Venmo, including live chat and email and their website / help desk and their Twitter handle. Visit our Venmo Customer Service page for more information.
Venmo Customer Service

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