American Express Phone Number

Calling American Express customer service faster by GetHuman

800-528-4800
Customer service
Current Wait: 12 mins (12m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel AccountLost CardAccount RestrictedCard DeclinedUpdate Account InfoA different issue
Get to a live person fastest: Press 0 at each prompt, ignoring messages OR state your card number and hold for a representative.

Reasons customers like you called recently

I replaced my credit card but it still hasn’t received and I’d like to check the status...
3h ago
I am writing in frustration and very disappointed,regarding to my payments recently, is...
7h ago
talked with chat several times about not receiving mailed statements. was told that the...
20h ago
Bonjour, j'aimerais recevoir la documentation compl*te pour les cartes american express...
20h ago
can I pay our account over the phone with a cc*min.payment we have recently changed acc...
20h ago
Received message saying that you were sending me a new card never received it.
2d ago
My name is Steve Silva **** East Deer Valley Road unit ** Scottsdale Arizona I have bee...
2d ago
Deseo saber cuales fueron las causas del por que me fue rechazada la peticion on line d...
3d ago
Why was my card canceled? I've been trying too get balance transfer offer from you for...
3d ago
With the Lounge Club pass I received with my GOLD AMEX card, would I be able to take a...
4d ago
waiting on a supervisor to call me back to waive the **.** fee for the american express...
5d ago
Am i able to transfer money from my my chase debit card to a American express account
5d ago
I am being charged an annual fee for my Amex card when I shouldn't be
5d ago
I DONT HAVE A CREDIT CARD FROM YOUR AGENCY. FRAUD HAS BEEN COMITTED. PHONE NUMBER...
5d ago
My new credit card courier blue dart waybill no *********** American Express address N...
5d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-528-4800 - by the Numbers

Phone number to dial
800-528-4800
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:30am
Navigate phone maze to a human
Press 0 at each prompt, ignoring messages OR state your card number and hold for a representative.
Average wait
12
Current wait
12
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or twitter or facebook or web
Quality of communication
84%
Quality of help
67%
Customer votes
5,829
Information last updated
Fri Dec 06 2019 10:00:00 GMT+0000 (UTC)

American Express's Best Toll-Free/800 Customer Phone Number

This is American Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Express agent. This phone number is American Express's Best Phone Number because 48,744 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-528-4800 include Cancel Account, Lost Card, Account Restricted, Card Declined, Update Account Info and other customer service issues. The American Express call center that you call into has employees from New Jersey, India, Philippines and is open 24 hours, 7 days according to customers. In total, American Express has 5 phone numbers. It's not always clear what is the best way to talk to American Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting American Express - by phone or otherwise

While 800-528-4800 is American Express's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other American Express customers, is by calling their 800-528-2122 phone number for their Corporate Cardmember department. Besides calling, the next favorite option for customers looking for help is via 800-528-2122 for Corporate Cardmember. If you think this information is inaccurate or know of other ways to contact American Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for American Express.

What is GetHuman's Relationship to American Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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