American Express Phone Number

Calling American Express customer service faster by GetHuman

800-528-4800
Customer service
Current Wait: 20 mins (11m avg)
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Hours: 24 hours, 7 days; best time to call: 8:30am
Get to a live person fastest: Press 0 at each prompt, ignoring messages OR state your card number and hold for a representative.
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Customer Number 800-528-4800 - by the Numbers

Phone number to dial
800-528-4800
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:30am
Navigate phone maze to a human
Press 0 at each prompt, ignoring messages OR state your card number and hold for a representative.
Average wait
11
Current wait
20
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or twitter or facebook or web
Quality of communication
58%
Quality of help
81%
Customer votes
5,776
Information last updated
Tue Jan 16 2018 10:00:00 GMT+0000 (UTC)

American Express's Best Toll-Free/800 Customer Phone Number

This is American Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Express agent. This phone number is American Express's Best Phone Number because 42,828 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-528-4800 include Lower my interest rate, Cancel my account and other customer service issues. The American Express call center that you call into has employees from New Jersey or India or Philippines and is open 24 hours, 7 days according to customers. In total, American Express has 5 phone numbers. It's not always clear what is the best way to talk to American Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting American Express - by phone or otherwise

While 800-528-4800 is American Express's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other American Express customers, is by calling their 800-528-2122 phone number for their Corporate Cardmember department. Besides calling, the next favorite option for customers looking for help is via 800-528-2122 for Corporate Cardmember. If you think this information is inaccurate or know of other ways to contact American Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for American Express.
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