American Express Phone Number

Call American Express customer service faster with GetHuman

800-528-4800
Customer service
Current Wait: 9 mins (8m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt, ignoring messages OR state your card number and hold for a representative.

Reasons customers like you called recently

I can't retrieve my username and password.
Just got a card and tried logging into AMEX app but got locked out. I don’t have physic...
I cannot retrieve my User ID. I get this message when I go through all the steps, "We a...
Need to change my email for my Serve American Express Card
Need to know Amex benefits to buy flight tickets
I need to know the credit limit on my new account
I need to no when I'm going to be getting a few refunds posted on my American Express S...
Need to get my payoff balance and address to send it.
Security *My charge wouldn’t go through due to security
I want to do a balance transfer to my AMEX card from my Master Card and ask how to do it
refund my payment of **** and keep *** as payent
i need to replace a lost American Express credit card
I have a pending charge from my $**** giftcard since Wednesday. The charge was supposed...
Need to discuss a card
card declined with money on jt
See more recent reasons for calling

Help me with my issue

Customer Number 800-528-4800 - by the Numbers

Phone number to dial800-528-4800
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:30am
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages OR state your card number and hold for a representative.
Average wait
Current wait9
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, facebook, web
Quality of communication73%
Quality of help56%
Customer votes5,800
Information last updatedFri Jan 14 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

American Express's Best Toll-Free/800 Customer Phone Number

This is American Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Express agent. This phone number is American Express's Best Phone Number because 48,744 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-528-4800 include Update Account Info, Cancel Account, Card Declined, Account Restricted, Lost Card and other customer service issues. The American Express call center that you call into has employees from New Jersey, India, Philippines and is open 24 hours, 7 days according to customers. In total, American Express has 5 phone numbers. It's not always clear what is the best way to talk to American Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting American Express - by phone or otherwise

While 800-528-4800 is American Express's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team , according to other American Express customers, is by calling their 800-528-2122 phone number for their Corporate Cardmember department. Besides calling, the next favorite option for customers looking for help is via 800-528-2122 for Corporate Cardmember. If you think this information is inaccurate or know of other ways to contact American Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for American Express.

What is GetHuman's Relationship to American Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

American Express Contact Info

All American Express contacts
American Express Phone NumberBEST
American Express Help Desk
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