American Express Phone Number

Calling American Express customer service faster by GetHuman

800-528-4800
Customer service
Current Wait: 11 mins (10m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel AccountLost CardAccount RestrictedCard DeclinedUpdate Account InfoA different issue
Get to a live person fastest: Press 0 at each prompt, ignoring messages OR state your card number and hold for a representative.

Reasons customers like you called recently

I HAVE SOME REMAINING TRAVELS CHECKS FROM AMERICAN EXPRESS. HOW CAN I CASH THEM.
8h ago
Hi, I was inquiring about potentially signing up for the Amex Gold Card
20h ago
I received an offer for the American Express Platnium card which I am very interested i...
a day ago
Trying to pay my bill.I'm in Costa Rica
2d ago
Just want to clarify insurance for our trip .
2d ago
I want to forward an email to the disputes team
3d ago
Got my new amex card *I want to use for shopping and electric bill payments..please hel...
3d ago
I used my credit card and i kept my money in my Acc so that cr card amout will be taken...
3d ago
My card was charged an additional $** for a purchase
4d ago
i made a few accidental purchases and asked to have them cancelled. American Express is...
4d ago
I keep getting notices about my serve account ending in ****. I am not aware of having...
5d ago
I have not use this credit card for last six month & there was no outstanding amt on my...
6d ago
I have received my credit card and I am trying to confirm the receipt of my card but un...
6d ago
I want to book a few hotels for next week
7d ago
I received my card via fed-ex today. I cannot login or register my card because it only...
8d ago
See more recent reasons for callingHelp me with my issue

Customer Number 800-528-4800 - by the Numbers

Phone number to dial
800-528-4800
Call-back available
YES
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
8:30am
Navigate phone maze to a human
Press 0 at each prompt, ignoring messages OR state your card number and hold for a representative.
Average wait
10
Current wait
11
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone or twitter or facebook or web
Quality of communication
75%
Quality of help
58%
Customer votes
5,798
Information last updated
Mon Jan 13 2020 10:00:00 GMT+0000 (UTC)

American Express's Best Toll-Free/800 Customer Phone Number

This is American Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Express agent. This phone number is American Express's Best Phone Number because 48,744 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-528-4800 include Cancel Account, Lost Card, Account Restricted, Card Declined, Update Account Info and other customer service issues. The American Express call center that you call into has employees from New Jersey, India, Philippines and is open 24 hours, 7 days according to customers. In total, American Express has 5 phone numbers. It's not always clear what is the best way to talk to American Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting American Express - by phone or otherwise

While 800-528-4800 is American Express's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other American Express customers, is by calling their 800-528-2122 phone number for their Corporate Cardmember department. Besides calling, the next favorite option for customers looking for help is via 800-528-2122 for Corporate Cardmember. If you think this information is inaccurate or know of other ways to contact American Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for American Express.

What is GetHuman's Relationship to American Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.
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