American Express Phone Number

Calling American Express customer service faster by GetHuman

800-528-4800
Customer service
Current Wait: 22 mins (16m avg)
Hours: 24 hours, 7 days; best time to call: 8:30am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Press 0 at each prompt, ignoring messages OR state your card number and hold for a representative.

Reasons customers like you called recently

I have an American Express gift card with a balance of $***. I've tried to use it but...
Subscription items not received but paid for
apply for new card no address on file
Check deposit on account i cant acess
Unrecognized charge on my card, on May *nd **** for **.**$
Locked put of account with correct code again...*Hate this account **** online!
I have a transaction that I need to know what it's for because I'm not sure if I made t...
I purchased a knee strap on line from Stability Pro on April **, ****. I received an em...
Accidentally used reward points towards amazon purchase- the order on amazon was cancel...
It shows I have a count with you guys and I want to know when I open this account and w...
Hello, I am a new member and have not yet received my card. I did receive and email ask...
My serve preloaded card has money on it , however it will not let me use any of it...
I'm trying to pay my bill and it was rejected.
See more recent reasons for calling

Help me with my issue

Customer Number 800-528-4800 - by the Numbers

Phone number to dial800-528-4800
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial8:30am
Navigate phone maze to a humanPress 0 at each prompt, ignoring messages OR state your card number and hold for a representative.
Average wait
Current wait22
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, twitter, facebook, web
Quality of communication70%
Quality of help53%
Customer votes5,803
Information last updatedMon May 10 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

American Express's Best Toll-Free/800 Customer Phone Number

This is American Express's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a American Express agent. This phone number is American Express's Best Phone Number because 48,744 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-528-4800 include Update Account Info, Cancel Account, Card Declined, Account Restricted, Lost Card and other customer service issues. The American Express call center that you call into has employees from New Jersey, India, Philippines and is open 24 hours, 7 days according to customers. In total, American Express has 5 phone numbers. It's not always clear what is the best way to talk to American Express representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting American Express - by phone or otherwise

While 800-528-4800 is American Express's best toll-free number, there are 8 total ways to get in touch with them. The next best way to talk to their customer support team, according to other American Express customers, is by calling their 800-528-2122 phone number for their Corporate Cardmember department. Besides calling, the next favorite option for customers looking for help is via 800-528-2122 for Corporate Cardmember. If you think this information is inaccurate or know of other ways to contact American Express please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for American Express.

What is GetHuman's Relationship to American Express?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like American Express. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

American Express Contact Info

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