American Express Gift Card Support Phone Number

877-297-4438
Hold time now: 41 mins (avg 38)
Best time to call: 10:45am
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Use this number for getting help with American Express gift cards
American Express's #1 Phone Number

American Express Gift Card Support Phone Number 877-297-4438 - Info & Statistics

Phone number to dial877-297-4438
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingGift Card Support
Call center hours24 hours, 7 days
Best time to dial10:45am
Navigate phone maze to a humanUse this number for getting help with American Express gift cards
Average wait38
Current wait41
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or twitter or facebook or web
Quality of communication61%
Quality of help86%
Customer votes7,986
Best phone number800-528-4800
Information last updatedSat Aug 11 2018 10:00:00 GMT+0000 (UTC)

American Express's 877-297-4438 Gift Card Support Number

This American Express phone number is ranked #4 out of 5 because 48,744 American Express customers tried our tools and information and gave us feedback after they called. The reason customers call 877-297-4438 is to reach the American Express Gift Card Support department for problems like Lower my interest rate, Cancel my account, Lost card, Make a payment, Locked account. As far as we can tell, American Express has call center locations in New Jersey or India or Philippines and you can call during their open hours 24 hours, 7 days. American Express has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 877-297-4438 and ways to call or contact American Express with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling American Express

Calling American Express at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from American Express Gift Card Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with American Express's Gift Card Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare American Express's phone numbers against each other.

Contacting American Express in General

While 877-297-4438 is American Express's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-528-4800 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach American Express help by calling them, is that other customers give their customer support at this number a 61% score for their communication skills and a 86% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact American Express.
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