American Express Gift Card Support Phone Number

Hold time now: 40 mins (avg 38)
Best time to call: 9am
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Use this number for getting help with American Express gift cards
This is not the most popular American Express phone number (it's ranked #3). Most customers call 800-528-4800 for support: Click here for best option

Other customers got on the phone recently because:

The card I just received keeps declining
The new gift card I received keeps declining
I run a commercial finance brokerage. I have a client who would like a line of credit...
Recently I bought a Amex Gift Card for someone. But when they try to order something fr...
I’d like to contact customer relations concerning a matter with my account. If possibl...
Salve buonasera e da piu di ** giorni che ho richiesto la carta verde American Express...
I recently completed my pay overtime AMEX payment plan. It would be helpful if you coul...
Inquire about avaliable credit for upcoming travel
America experience credit card salver credit card
I had an American Express Card. That Card got canceled and i would like to know the rea...
I received an email telling me I have opened a new account and card with American Expre...
I received an email from american express stating that I applied for a new credit card...
I want to pay my bill today is my due date *I think I owe aproxamatly ** thousand dolla...
apply for credit card how can i apply or debit card i want talk to some body to ask for steps

Help me with my issue

American Express Gift Card Support Phone Number 877-297-4438 - Info & Statistics

Phone number to dial877-297-4438
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingGift Card Support
Call center hours24 hours, 7 days
Best time to dial9am
Navigate phone maze to a humanUse this number for getting help with American Express gift cards
Average wait38
Current wait40
Rank (among phone numbers)3
Rank (overall)5
Alternate methodsphone or twitter or facebook or web
Quality of communication58%
Quality of help89%
Customer votes7,989
Best phone number800-528-4800
Information last updatedFri Jun 02 2023 10:00:00 GMT+0000 (Coordinated Universal Time)

American Express's 877-297-4438 Gift Card Support Number

This American Express phone number is ranked #3 out of 4 because 48,744 American Express customers tried our tools and information and gave us feedback after they called. The reason customers call 877-297-4438 is to reach the American Express Gift Card Support department for problems like Cancel Account, Lost Card, Account Restricted, Card Declined, Update Account Info. As far as we can tell, American Express has call center locations in New Jersey or India or Philippines and you can call during their open hours 24 hours, 7 days. American Express has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 877-297-4438 and ways to call or contact American Express with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling American Express

Calling American Express at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from American Express Gift Card Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with American Express's Gift Card Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting American Express in General

While 877-297-4438 is American Express's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-528-4800 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach American Express help by calling them, is that other customers give their customer support at this number a 58% score for their communication skills and a 89% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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