American Express Gift Card Support Phone Number

Hold time now: 49 mins (avg 38)
Best time to call: 1:30pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Use this number for getting help with American Express gift cards
This is not the most popular American Express phone number (it's ranked #4). Most customers call 800-528-4800 for support: Click here for best option

Other customers got on the phone recently because:

I would like to payoff my statement balance which is due on January **st.
I need help with my account
Would like to make a payment immediately
Would like to make a payment
Update my address on my serve card
Got an email that my card is suspended unless I update my address
i need a written proof of coverage for the cdw for a car rental in jamaica w.i. sent t...
My Amex prepaid gift card stopped working after using it in December ****. There should...
I cant use my card it keeps getting declined i need help
I can't retrieve my username and password.
Just got a card and tried logging into AMEX app but got locked out. I don’t have physic...
I cannot retrieve my User ID. I get this message when I go through all the steps, "We a...
Need to change my email for my Serve American Express Card
Need to know Amex benefits to buy flight tickets

Help me with my issue

American Express Gift Card Support Phone Number 877-297-4438 - Info & Statistics

Phone number to dial877-297-4438
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingGift Card Support
Call center hours24 hours, 7 days
Best time to dial1:30pm
Navigate phone maze to a humanUse this number for getting help with American Express gift cards
Average wait38
Current wait49
Rank (among phone numbers)4
Rank (overall)6
Alternate methodsphone or twitter or facebook or web
Quality of communication64%
Quality of help83%
Customer votes7,983
Best phone number800-528-4800
Information last updatedThu Jan 20 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

American Express's 877-297-4438 Gift Card Support Number

This American Express phone number is ranked #4 out of 5 because 48,744 American Express customers tried our tools and information and gave us feedback after they called. The reason customers call 877-297-4438 is to reach the American Express Gift Card Support department for problems like Cancel Account, Lost Card, Account Restricted, Card Declined, Update Account Info. As far as we can tell, American Express has call center locations in New Jersey or India or Philippines and you can call during their open hours 24 hours, 7 days. American Express has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 877-297-4438 and ways to call or contact American Express with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling American Express

Calling American Express at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from American Express Gift Card Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with American Express's Gift Card Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting American Express in General

While 877-297-4438 is American Express's #4 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-528-4800 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach American Express help by calling them, is that other customers give their customer support at this number a 64% score for their communication skills and a 83% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

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