American Express Merchant Services Support Phone Number

Hold time now: 20 mins (avg 10)
Best time to call: 1:15pm
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Use this number for help with Merchant Services
American Express's #1 Phone Number

Other customers got on the phone recently because:

Hi, I was inquiring about potentially signing up for the Amex Gold Card
I received an offer for the American Express Platnium card which I am very interested i...
Trying to pay my bill.I'm in Costa Rica
Just want to clarify insurance for our trip .
I want to forward an email to the disputes team
Got my new amex card *I want to use for shopping and electric bill payments..please hel...
I used my credit card and i kept my money in my Acc so that cr card amout will be taken...
My card was charged an additional $** for a purchase
i made a few accidental purchases and asked to have them cancelled. American Express is...
I keep getting notices about my serve account ending in ****. I am not aware of having...
I have not use this credit card for last six month & there was no outstanding amt on my...
I have received my credit card and I am trying to confirm the receipt of my card but un...
I want to book a few hotels for next week
Help me with my issue

American Express Merchant Services Support Phone Number 800-528-5200 - Info & Statistics

Phone number to dial800-528-5200
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingMerchant Services Support
Call center hours24 hours, 7 days
Best time to dial1:15pm
Navigate phone maze to a humanUse this number for help with Merchant Services
Average wait10
Current wait20
Rank (among phone numbers)5
Rank (overall)7
Alternate methodsphone or twitter or facebook or web
Quality of communication89%
Quality of help60%
Customer votes2,596
Best phone number800-528-4800
Information last updatedFri Jan 17 2020 09:00:00 GMT+0000 (UTC)

American Express's 800-528-5200 Merchant Services Support Number

This American Express phone number is ranked #5 out of 5 because 48,744 American Express customers tried our tools and information and gave us feedback after they called. The reason customers call 800-528-5200 is to reach the American Express Merchant Services Support department for problems like Cancel Account, Lost Card, Account Restricted, Card Declined, Update Account Info. As far as we can tell, American Express has call center locations in New Jersey or India or Philippines and you can call during their open hours 24 hours, 7 days. American Express has 5 phone numbers and 8 different ways to get customer help. We've compiled information about 800-528-5200 and ways to call or contact American Express with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling American Express

Calling American Express at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from American Express Merchant Services Support can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with American Express's Merchant Services Support department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call. Click here if you want to compare American Express's phone numbers against each other.

Contacting American Express in General

While 800-528-5200 is American Express's #5 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-528-4800 is their best customer phone number overall, and we have put together a comparison of their 8 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach American Express help by calling them, is that other customers give their customer support at this number a 89% score for their communication skills and a 60% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number. Click here to see a comparison of all the phone numbers, social media and other avenues to contact American Express.
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