What happens if I forget my account login credentials?

If you forget your account login credentials for American Express Personal Savings, there are simple steps to regain access. Visit the login page and click on the "Forgot User ID or Password" link. You will be directed to a verification page to confirm your account ownership. Provide required personal information, such as your social security number, date of birth, and your account number. After verification, you can either retrieve your User ID or reset your password. To retrieve your User ID, you need to provide your email address associated with the account. For password reset, you will receive a verification code via email or phone and can set a new password. In case you face any difficulties, a Customer Service representative is available to assist you further.