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American Express National Bank Customer FAQ

Top Answers & How-to Guides

What is American Express National Bank's Phone Number?

The question we are asked most often is about how to talk to American Express National Bank customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the process for account closure with American Express - Personal Savings?

To close an American Express Personal Savings account, account holders should first check their balance and withdraw or...

Can I set up direct deposit for my American Express - Personal Savings account?

American Express National Bank does not permit direct deposits into Personal Savings accounts. Instead, deposits are made via...
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Recent American Express National Bank Customer Questions

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Account Security and Closure

What is the process for account closure with American Express - Personal Savings?

To close an American Express Personal Savings account, account holders should first check their balance and withdraw or...

What happens if my American Express - Personal Savings account is inactive?

If an American Express Personal Savings account is inactive for a certain period, it may incur inactivity fees or face closure....

Account Access and Management

Can I set up direct deposit for my American Express - Personal Savings account?

American Express National Bank does not permit direct deposits into Personal Savings accounts. Instead, deposits are made via...

How do I update my personal information associated with my account?

To update personal information with American Express National Bank, individuals should log into their account online and find...

Interest Rates and Promotions

Are there any promotions for new account holders?

American Express National Bank sometimes provides promotional offers for new accounts, such as introductory rates or bonus...
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