Venmo Customer FAQ

This error may occur if you've previously reached the limit for the number of cards associated with your Venmo account. Venmo typically allows a certain number of cards for security and user management. We recommend checking your account settings to see how many cards are linked. If you're still having issues, it could be helpful to wait a bit before trying again or to review the specific error message for more details.

There could be several reasons you're unable to accept Venmo payments. Your account may not be fully set up or verified, or you might have exceeded a transaction limit. Additionally, if the sender has issues with their account or is trying to send to a business profile, that could create complications. Ensure that you've set your account for payments in your settings and that there are no restrictions in place. Checking for app updates can also help resolve issues.

No, Venmo is only available for use within the United States. You cannot make or receive payments internationally.

To get a statement emailed to you and to close your account, log into your Venmo account. You can view and download your transaction history from the Statements section in Settings. For closing your account, go to the Account Settings and select "Close my Venmo Account."

There is a link to the most up-to-date contact information right here on this page that you are viewing.