Venmo Customer FAQ

To get a statement emailed to you and to close your account, log into your Venmo account. You can view and download your transaction history from the Statements section in Settings. For closing your account, go to the Account Settings and select "Close my Venmo Account."

There is a link to the most up-to-date contact information right here on this page that you are viewing.

If your Venmo account is suspended and there is money in it, you should check your email for any messages from Venmo explaining the reason for the suspension. Follow the instructions provided in the email to resolve the issue. If you did not receive an email, you will need to reach out to Venmo for further assistance. There is a link to the most up-to-date contact information right here on this page that you are viewing.

While Venmo strives to ensure secure transactions, it's important to remain vigilant. Avoid sharing personal information, verify transaction details, and only transact with people you know and trust to minimize the risk of scams.

We're sorry to hear you're experiencing this issue. If your direct deposit hasn't arrived in your Venmo account, it could be due to various reasons such as the deposit not being disbursed by your employer or the transaction being delayed by your bank. Please double-check with your employer to make sure they've processed the payment. Additionally, you should also check if the correct bank account details were provided. If everything is in order but the money still hasn't arrived, you may need to contact your bank or financial institution for more guidance. If none of these measures clear up the issue, you will need to contact Venmo directly using the most up-to-date contact information on this page.