© GetHuman Inc.
  1. All Companies › 
  2. Target Customer Service
Updated

Target Customer Service

Phone Number & Contact Info

Target's Best Phone Number

800-440-0680
Toll-free·Calls Customer Service·Most popular Target number
Free tools for easier calling
We talk to them for youSkip waiting on holdSchedule a call
Q:

How do I talk to a live human at Target?

A:Press 2, then 1 then 1. Our free phone can also navigate phone menus to get a live human at Target for you.
Q:

Does Target offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Thursday. Schedule a call when it's convenient for you.
Q:

How long will I wait on hold?

A:The average hold time is 5 minutes and 41 seconds. The longest hold times are on Tuesday, and the shortest are on Saturday. You can skip the hold time for free.

Target Customer Phone Numbers

Returns and Exchanges

800-591-3869
Toll-free · 24 hours, 7 days · Press 1 · Help with an existing order, press 1. Need help placing an order, press 2. Password reset, press 3. Help with something else, press 4. · Free tools available: Talk for me, Skip the wait, Schedule my call

RedCard Customer Service

800-659-2396
Toll-free · 24 hours, 7 days · Direct to a human · Enter your entire card number or account ID, then press pound. · Free tools available: Talk for me, Skip the wait, Schedule my call

How do I get through the phone menu to a live person?

Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Target below.

Let us call and talk to Target for you

Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
Learn about us calling for you

We can get a live person on the line for you

That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Learn about skipping the hold time
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Target phone number to document the phone system.
Here is how our research team describes the way the Target phone system greets you: Guest Relations - Store experience, questions about merchandise, or coupons, press 1. For registry or lists, press 2. For Target orders, press 3. For gift cards, credit cards, third-party debit cards, press 4. For info on how to become a vendor, press 5.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 2, then 1 then 1
Below are some clips we've found from Target's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

Heard when the phone system first answers

"Hi. Thanks for calling Target guest relations. If you are calling about a store experience or have questions about merchandise or coupons, press one. Registry or lists, press two. Target dot com order, press three."
Excerpt from a call with Target
Tuesday, January 9, 2024 2:10 PM

The first phone menu

"Hi. Thanks for calling Target guest relations.
If you are calling about a store experience or have questions about merchandise or coupons, press one.
Registry or lists, press two.
Target dot com order, press three.
Target credit or debit card, Target gift cards, or third party credit cards, press four."
Excerpt from a call with Target
Wednesday, January 22, 2025 11:04 PM

After you press 1

"Looking for information on for Quest about a Target store experience, press one.
For questions about your Target dot com order, including placing or tracking an order, or for item availability, press two."
Excerpt from a call with Target
Tuesday, December 24, 2024 9:37 PM

After you press 4

"If you're calling about Target credit and debit cards, press one.
Questions about the credit application process, press two."
Excerpt from a call with Target
Monday, July 15, 2024 2:25 AM

What are the hours and when should I call?

Target operates the call center for this 800-440-0680 phone number 24 hours, 7 days.  The short answer is that you should call on a Saturday. This observation and the following section are based on analysis of a sample set of 2,998 calls made in the last 90 days using our free, web-based phone (see above).

Call when they- and you- are open

When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Target at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
Schedule a call with Target
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Target phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Target staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Target is Sunday. The most busy day to call is Thursday, which averages 32% more phone calls by comparison. Again, this is based on a sample of 2,998 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Wed
Thu
Busiest
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Saturday. The longest wait in the queue on average occurs on Tuesday, which is 2154% longer than the minimum. As you can see, there is more fluctuation in hold time over the course of the week than there is in call volume.
But if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times.
Sun
Mon
Tue
Longest
Wed
Thu
Fri
Sat
Shortest

The best time to call Target

In summation, the best day to call Target is Saturday.  It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Target staffs up on Saturday to handle the higher call volume, and that makes it the best time to call.

Calling this Target Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Nov 30, 2023

Individuals who call one of Target’s customer service numbers may have questions about credit cards, gift cards, order status or return policies. I called Target’s 800-440-0680 number because I wanted to know how long a person receiving a gift from Target has to return that gift if they are not satisfied with it. Since I would be purchasing gifts before Christmas day, I needed to know if the return period starts on the day of purchase or the day I give the gift.

Upon calling the customer service number, the automated voice response system greeted me with “Thanks for calling Target Guest Relations.” The system gave me the option to hear the information in Spanish.

The menu offered the following options: For store experience, questions about merchandise or coupons, press one. For registry or lists, press two. Press three for Target.com orders and four for credit or debit cards, gift cards, and third-party credit cards. Those interested in becoming vendors could press 5. To hear the information again, I could press pound (#).

I decided to press two and heard about privacy practices and how to opt out of the company sharing personal information. The system said the company may record my call, and then some music played briefly.

Next, I heard, “Thanks for calling gift card services." I told the representative I was not trying to reach gift card services but hoped they could help me. I asked them how long a person has to return a gift from Target. I told them I planned to buy some Christmas gifts and wanted to know how long a recipient has to return a gift if needed.

The associate explained that the time for returning gifts for the holidays begins on December 25th, which was all the information I needed. I thanked the associate. However, she asked for my first and last name and email address. I shared my name with her but decided against sharing my email address. I could not see the point of giving her additional personal information since I had a simple question about returns. There was no need for the company to contact me about anything further.

The call to Target’s customer service number was typical of what I’ve come to expect. I had to endure the menu prompting me to press a number for assistance. Still, I was happy that I could speak to a customer service associate who could answer my questions quickly. Overall, it was a good call.

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why Customers Call Target

If you have time to do a bit of reading before you call Target, we recommend you read over some of our problem-specific articles.

How can I manage my Target Card account online?

Can I add other authorized users to my Target Card account?

What happens if I forget to scan my rewards card?

Are there any restrictions on using the rewards?

What are Target Pharmacy Rewards?

What benefits do I receive as a member of Target Pharmacy Rewards?

Can I check my Target Card balance online?

Can I earn rewards with my Target Card?

What is the Target Circle program?

What is the Target Card?

Are there any fees associated with the Target Card?

What is the Target REDcard?

What should I do if I lost my Target Card?

What are the benefits of having a Target Card?

How Do I Unlock My Target Account?

Where Can I Find My Target Account Number?

How Do I Transfer an Target Gift Card to Another Account?

How do I sign up for the Target Circle program?

What is the Target Circle program?

Top Target customer service problems

Click the link above to get answers to just about any Target customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Target, and their purpose. Are any of these similar to the reason you are trying to call?
Report lost credit card: "I had a problem trying to find a number to call to report that I lost my Target credit card."
- From a call lasting 10m 58s , Apr 6, 2026 4:17 PM
Inquiring about BugMD spray: "Oh, I was calling to find out, do you carry burgundy spray?"
- From a call lasting 5m 46s , Mar 18, 2026 8:31 PM
Gift card promotion inquiry: "I'm trying to order a ticket to take advantage of the five dollar gift card promotion."
- From a call lasting 13m 36s , Mar 10, 2026 11:43 PM
Product availability inquiry: "I was wondering if there's a story there."
- From a call lasting 9m 23s , Mar 9, 2026 6:18 PM
Cancel autopay: "I need to cancel the autopay."
- From a call lasting 4m 33s , Feb 17, 2026 2:35 AM
Cancel autopay request: "To cancel the autopay."
- From a call lasting 19m 17s , Feb 17, 2026 2:11 AM
Placing an online order: "I want the it's called Barbie Transforming Ambulance and Clinic Playset."
- From a call lasting 16m 36s , Feb 15, 2026 1:36 AM
Information about why customers call Target is extracted from issues that customers have reported to GetHuman.
Target issues reported to GetHuman

More Target Customer Service Contacts

There are of course other ways to contact Target customer service besides the phone. Below we list the best ones, by medium.

Target Customer Service Live Chat

contactus.target.com - Customer Service
Select an option from the dropdown menu and an option for chat will come up
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Target provides this option.

Target Customer Email Addresses

guest.service@target.com - Customer Service
Customer service email address
Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Target will reply our your email.

Target Customer Service on X (formerly Twitter)

@asktarget - Customer Service
Customer service Twitter feed
Target, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.

Target Customer Service on Facebook / Messenger

Some customer service teams, like that of Target, accept inquiries through Facebook Messenger. This is a good option if you have a Facebook account, and you may even be able to converse live with an agent this way.

Target Customer Help Desk / Web Support

help.target.com - Customer Service
Online customer service submission form
target.com - Customer Service
Use this link to find customer service help through their website
target.com - Customer Service
Online customer service support
help.target.com - Customer Service
Online customer service support
As a last, sometimes only, resort- Target customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.

Conclusion and closing notes

This is Target's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Target agent. This phone number is Target's best phone number because 5,592 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-440-0680 include Change order, Returns, Complaint, Make a purchase, Warranty claim and other customer service issues. Rather than trying to call Target first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web or facebook or twitter or chat. In total, Target has 3 phone numbers. It's not always clear what is the best way to talk to Target representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Target. The two organizations are not related. GetHuman builds free tools, researches information, and shares tips and tricks from other consumers to help customers of companies like Target. That can include tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep, or talk to a company's customer service operation for you. GetHuman believes that this fills an important gap between fragmented support models, makes the customer care experience more uniform, and even answers questions that businesses and agencies are reluctant to answer (but shouldn't be) - making the customer experience less confusing for all. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with others, we'll keep improving it.

Call with our free super-powered phone
  • Can talk to customer service for you
  • Can wait on hold for you
  • Automatically re-schedules if they're closed
  • Get a summary & transcript after
  • Easy to re-try if needed
  • Free and no account needed
Call 800-440-0680 Now

Compare Target Customer Service

Amazon Customer ServiceWalMart Customer ServiceCostco Customer Service
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated