Target RedCard Customer Service

Phone Number & Getting a Rep

Target RedCard Customer Service number

800-659-2396
Toll-free·Calls RedCard Customer Service·See main phone number & contact info
Q:

How do I talk to a human at this Target number?

A:Direct to a human
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Wednesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Target RedCard Customer Service?

A:The average hold time is 16 minutes. The longest hold times are on Thursday, and the shortest are on Tuesday.

All Target customer service contact information

This is the #3 most popular Target phone number out of 3. Click above to go back to the main customer service number and other contact information, including Target email addresses, twitter handles, and live chat options.

More Target Customer Phone Numbers

Customer Service

800-440-0680
Main phone number · Toll-free · 24 hours, 7 days · Press 2, then 1 then 1 · Guest Relations - Store experience, questions about merchandise, or coupons, press 1. For registry or lists, press 2. For Target orders, press 3. For gift cards, credit cards, third-party debit cards, press 4. For info on how to become a vendor, press 5.

Returns and Exchanges

800-591-3869
Toll-free · 24 hours, 7 days · Press 1 · Help with an existing order, press 1. Need help placing an order, press 2. Password reset, press 3. Help with something else, press 4.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Target phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Direct to a human
Here is how our research team describes the way the Target phone system greets you: Enter your entire card number or account ID, then press pound.

What are the hours and when should I call?

Target operates the call center for this 800-659-2396 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 9,568 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Target phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Target staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Target is Monday. The most busy day to call is Wednesday. Again, this is based on a sample of 9,568 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Thursday.

The best time to call

In summation, the best day to call Target is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Target staffs the call center well on Monday.

Calling this Target Customer Number

Adam Goldkamp is the editor / author responsible for this content.
Nov 29, 2023

I just received my new Target card and there were a few notes about the billing policy that I had questions about. I have always had a Target Red Debit card, but I have been tossing around the idea of getting a credit card as well. However, I wanted to make sure that I received a few answers to my questions before I went ahead and applied for a credit card. After all, the last thing I need is a hit on my credit report right before Christmas! 

Of course, I thought it might take me a while to talk to someone from Target because it's now the holiday season, and I am sure that Target is pretty busy. While I usually resolve my problems using the live chat option on their website, I felt more comfortable talking to a person on the phone since it was about my personal credit application. Plus, I wanted the security of knowing that they understand my questions and concerns. To my surprise, it actually only took me two minutes to talk to someone, so I'm pretty impressed. 

When I first called, a voice assistant stated, "Thank you for calling Target Red Card guest services. So that we can help you, please enter your entire card number or account ID and press the pound key." I purposely called during my long commute so that I wouldn't have to waste time on hold, so I didn't have my number. I tried to say that I didn't have it, but it just repeated itself again. This happened three times in a row before the system finally moved on and gave me options to choose from. 

The options were, "To speak with a team member to report a card lost or stolen, press 1. To change your address, press 2. To verify your card number in order to use our self-service options, press 3. To speak with a team member, press 0." I chose to talk to a team member because even if I used the self-service I didn't have my informant nor anywhere to write it down while driving. 

This is where I thought I would have a long wait, but it told me to hold and I instantly was connected to a gentleman who helped me. He did have a thick accent, but he was very friendly and helpful and that helped make the process easier although I did really have to pay attention. 

Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Back to Target's main customer service phone number

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