Samsung Customer Care Phone Number

Hold time now: 49 mins (avg 38)
Best time to call: 7:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 2; at prompt press 1; at prompt press 3; at prompt press 3.
This is not the most popular Samsung phone number (it's ranked #3). Most customers call 800-726-7864 for support: Click here for best option

Other customers got on the phone recently because:

I just purchased a Samsung galaxy a** and my camera will not work.
Got a new galaxy pro * watch. Will not sync to messages. Tried resetting watch etc. W...
Samsung new smart TV need to know how to access local channels
Lost my phone and need to see if there is anyway it can be tracked
I have a Samsung t v. I touched something on the remote and now have the smart hub, men...
Washing machine unbalanced error code (Error code: ub). *At the spin cycle our washing...
Our phone was plugged in to charge last night, and this morning it won't even power on...
Samsung account is not allowing me to sign in on new device because it's not the same n...
I requested assistance speaking with a representative yesterday and never got a call.
I bought a Samsung galaxy phone and I having trouble setting it up
N n* can't conect to internet I can't watch or download videos or connect to games or...
I received a defective dishwasher from and need assistance getting a refund...
I am calling about my trade in.
Talk to customer service and would like to get the status of my delivery asap as it’s b...

Help me with my issue

Samsung Customer Care Phone Number 888-899-7609 - Info & Statistics

Phone number to dial888-899-7609
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Care
Call center hours9am-midnight EST
Best time to dial7:45pm
Navigate phone maze to a humanPress 2; at prompt press 1; at prompt press 3; at prompt press 3.
Average wait38
Current wait49
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or email or web
Quality of communication66%
Quality of help87%
Customer votes7,909
Best phone number800-726-7864
Information last updatedThu Sep 22 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

Samsung's 888-899-7609 Customer Care Number

This Samsung phone number is ranked #3 out of 4 because 82,302 Samsung customers tried our tools and information and gave us feedback after they called. The reason customers call 888-899-7609 is to reach the Samsung Customer Care department for problems like Repair Request, Device Support, Track an Order, Refund a Charge, Account Access. As far as we can tell, Samsung has call center locations in California or South Carolina or Vietnam or India or North Carolina or Canada and you can call during their open hours 9am-midnight EST. Samsung has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 888-899-7609 and ways to call or contact Samsung with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Samsung

Calling Samsung at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Samsung Customer Care can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Samsung's Customer Care department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Samsung in General

While 888-899-7609 is Samsung's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-726-7864 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Samsung help by calling them, is that other customers give their customer support at this number a 66% score for their communication skills and a 87% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Samsung Contact Info

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