Samsung Customer Care Phone Number

888-899-7609
Hold time now: 41 mins (avg 38)
Best time to call: 7:45pm
Free: Call Without Hold Time
Get issue-specific help: See how other customers fixed the same problem, get targeted tips, hints, and advanced tools
Pro tip / get a human quickly: Press 2; at prompt press 1; at prompt press 3; at prompt press 3.
This is not the most popular Samsung phone number (it's ranked #3). Most customers call 800-726-7864 for support: Click here for best option

Other customers got on the phone recently because:

I can not charge my phone bought *new chargers and they don't work
Wifi connection connecting and disconnected
My Galaxy * went black also my other phone has damaged crack glass can you send me two...
I got the Samsung N*** wireless headphones as a gift . Worked well . Recently had to mo...
hwllo i called in November **** about i ordered a stove from home depot and a part w...
I was treated very badly by Samsung. After having defect with their cell phone device n...
I want to close my Samsung finance account.
On my samsung ph I can't get downloads to go on sd card
I can't get downloads to go on zd card
Exchange & Refund Department**We received the following text on cell phone...
Remove closed caption from our tv.
Hello! good evening to you all i will like to know if you all did send out random prize...
Do not want to pay to speak with a human. My new phone is not holding a charge. Samsung A**
I need close my account...

Help me with my issue

Samsung Customer Care Phone Number 888-899-7609 - Info & Statistics

Phone number to dial888-899-7609
Call-back availableYES
Message & get attentionNO
Call picked up by a real personYES
Department you're callingCustomer Care
Call center hours9am-midnight EST
Best time to dial7:45pm
Navigate phone maze to a humanPress 2; at prompt press 1; at prompt press 3; at prompt press 3.
Average wait38
Current wait41
Rank (among phone numbers)3
Rank (overall)3
Alternate methodsphone or chat or email or web
Quality of communication76%
Quality of help57%
Customer votes7,939
Best phone number800-726-7864
Information last updatedSat Jan 16 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Samsung's 888-899-7609 Customer Care Number

This Samsung phone number is ranked #3 out of 4 because 82,302 Samsung customers tried our tools and information and gave us feedback after they called. The reason customers call 888-899-7609 is to reach the Samsung Customer Care department for problems like Repair Request, Track an Order, Device Support, Refund a Charge, Account Access. As far as we can tell, Samsung has call center locations in California or South Carolina or Vietnam or India or North Carolina or Canada and you can call during their open hours 9am-midnight EST. Samsung has 4 phone numbers and 7 different ways to get customer help. We've compiled information about 888-899-7609 and ways to call or contact Samsung with help from customers like yourself. Please help us continue to grow and improve this information and these tools by sharing with people you know who might find it useful.

Calling Samsung

Calling Samsung at this number should be pretty straightforward. Also important is what you do once you call, or what your other phone number options are. First of all, we strongly recommend using our free call-you-back tool. Essentially, we navigate their phone menu for you, wait on hold, and then call you when a representative from Samsung Customer Care can talk. Generally, it saves you at least 27% of your wait time. So it's faster and you don't need to listen to bad hold music. Once on the phone with Samsung's Customer Care department, you may need to provide them with information that identifies you as a customer, like your full name (or name on the account), email address, phone number, or an account number. It's usually worthwhile to gather this information before you call.

Contacting Samsung in General

While 888-899-7609 is Samsung's #3 most popular phone number, it's not the only way to get a hold of their customer care team. You already know from reading above that 800-726-7864 is their best customer phone number overall, and we have put together a comparison of their 7 total ways to contact support for you to look at as well. One thing to keep in mind as you try to reach Samsung help by calling them, is that other customers give their customer support at this number a 76% score for their communication skills and a 57% score for the overall help they received. That could be indicative of their abilities to help you resolve your problem overall, regardless of whether or not you call this number.

Samsung Contact Info

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