How Do I Unsuspend My Samsung Pay Account?

To gain complete control and access to your Samsung pay account after the account suspension is a smooth transition. When you suspend your account, you automatically delete the digital account number that connects the device to your account.

Jeff Whelpley is the editor / author responsible for this content.
Dec 7, 2022

How Do I Unsuspend My Samsung Pay Account?

Samsung Pay allows you to transfer money conveniently and even make payments across different platforms. Additionally, when you lose your mobile device, maybe through theft, you can safeguard your account by suspending your Samsung Pay account. One of the outstanding benefits of using the platform is the ability to unsuspend your Samsung Pay account after successfully recovering your device or replacing it with a new one after the loss.

The Suspension

When your mobile device lands into the wrong hands following the loss, a third-party might engage in unscrupulous transactions. Therefore, the first step involves suspending your Samsung Pay account:

1. Click the Find My Mobile website.

2. Enter your registration credentials to log in to your Samsung account.

3. Identify the lost device from your registered devices listing.

4. Click on the lock option to prevent a third-party from accessing your Samsung pay information and history.

Alternatively, you can also opt to erase your Samsung Pay data. By doing so, you permanently delete your account information and transactions. Additionally, no other party can use your Samsung Pay information.

How to Unsuspend Your Samsung Pay Account

To unsuspend your Samsung pay account, you need to register your Samsung Pay account again. In such a scenario, you can use a new device or the same device that was stolen. However, if you reset your phone and opt to register your Samsung pay account again:

1. Register your Google account on your new device.

2. Sign in to your Samsung account afresh on your mobile phone with your previous details.

The above are the first steps before registering your Samsung pay account again if you previously did a phone reset. Consequently, you can proceed to the steps below after signing in to your Samsung account or if you only locked your Samsung Pay account:

  1. Scroll to the settings tab on your mobile device.
  2. Click on the accounts and backup options.
  3. Please select the account and click on it.
  4. You will see the option to add an account, click on it.
  5. After that, choose the Samsung account option.
  6. Remember, you had a pre-existing account. Therefore, select the sign-in option.
  7. Agree to the legal information on the terms and conditions of the platform.
  8. Finally, finish on the sign in gaining access to your Samsung Pay account.

After regaining control of your previously suspended Samsung Pay account, you can manage your Samsung account by creating a new password:

1. Open the settings tab on your Samsung device.

2. Click on the accounts and backup options.

3. Select the accounts tab.

4. Choose your Samsung account from the listing available.

5. Click on personal info.

6. Modify your information on your display screen and click save.

7. Tap on your Samsung account homepage.

8. Select the password and security tab.

9. Click on change password and modify to your preference to enhance your security following the loss.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Unsuspend My Samsung Pay Account?

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GetHuman has been working for over 10 years on sourcing information about big organizations like Samsung Pay in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Unsuspend My Samsung Pay Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Samsung Pay

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