Why Can't I Transfer Money from Samsung Pay to My Bank Account?

For a seamless transaction, always ensure you use the correct details when making the transaction. Additionally, you can also restart your phone and start the transfer process again. If you still experience difficulties making the Samsung Pay to bank account transfer, you can uninstall the Samsung Pay app and reinstall it.

Jeff Whelpley is the editor / author responsible for this content.
Dec 7, 2022

Why Can't I Transfer Money From Samsung Pay to My Bank Account?

The ability to transfer money from your Samsung Pay to your bank account is a fast, easy, and secure channel for you. Consequently, you can easily add your bank credit or debit card on the platform to ease the transfer process.

Internet Connection Problems

When setting up your Samsung pay account to transfer money to your bank account, you need an active and stable internet connection. Therefore, you can use mobile data or Wi-Fi networks. To ensure your mobile data settings are in check:

  1. Swipe from the top part of your screen to the bottom.
  2. You will see the notification panel bar.
  3. Select the notification panel and click on mobile data. If using Wi-Fi, turn it on and connect to your network.
  4. Enable the mobile data for better functionality of your Samsung Pay.

Alternatively, you can also modify your data settings from the settings bar of your device:

  1. Click on the settings tab of your device.
  2. Select the connections option.
  3. If using Wi-Fi, click on for connection.
  4. Proceed to the data usage option.
  5. Click on the mobile data to allow your phone to access the internet through the mobile network.

Insufficient Funds

Lack of money in your account is one of the significant reasons that will hinder the transfer of funds from your Samsung pay to your bank account. In such a scenario, you can opt to transfer lower amounts to your bank. Additionally, there are also limitations you could have when sending the money. For instance, if you have the Samsung Pay cash lite account, you will send lower amounts than a full card account.

To verify your account for upgrading from lite to full version, you should provide details such as your legal names, postal address, and social security number. Additionally, you will also include your date of birth details and your valid email address.

Unsupported Banking Facility

Several banking facilities are eligible for use when you want to transfer money from your Samsung Pay to your bank account. However, you might face an uphill task in making the Samsung Pay to bank account transfer if your bank preference is not eligible under Samsung Pay transactions.

Wrong Details

For you to transfer money from your Samsung Pay account to your bank account efficiently there are specific details that should sync. For instance, these will include indicating your correct name on the bank account number. If you can't verify your identity when making the transfer, you can submit your official documents for a physical review. Furthermore, it would be helpful if you also input your card network name correctly. Another essential aspect is the proper indication of the last four digits of your card. Adding your bank debit card details is also crucial:

  1. Open the Samsung Pay app on your mobile device.
  2. Click on the menu at the upper left part of your display screen.
  3. Select the cards option.
  4. Click on the add cards tab.
  5. Select the add credit tab or debit card option that is synonymous with your banking facility.
  6. Click to accept the terms and conditions of integrating your card to your Samsung Pay.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
Why Can't I Transfer Money from Samsung Pay to My Bank Account?

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Samsung Pay

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Transfer money from your Samsung Pay to your bank account
making the Samsung Pay to bank account transfer

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